Case Manager

Title:                         Case Manager

Unit:                         Academy/Castle Gardens

Salary Range:          $24.73 - $30.22 per hour [Approximately $45,000 - $55,000]

Reports to:               Director of Social Services

Status:                      Full-Time; Regular; Non-Exempt

Location:                  Harlem

Days/Hours:             Day and Evening hours.

Position Summary:

The Fortune Academy is designed to assist residents in making the transition from criminal justice history to positive, legitimate and productive lives. The Case Manager is responsible for the day-to-day activities of his/her assigned caseload.  These activities include, but are not limited to: screening, assessing, counseling and linking homeless, formerly incarcerated residents with histories of mental illness, substance use and/or HIV/AIDS to needed permanent housing.  Under the direct supervision of the Manager of Residential Service Case Manager will be responsible for the following:

Core Competencies:

Mission and Fit:  Shares our mission and values, and will be an effective member of the team in furthering both. Candidate thrives in The Fortune Society’s culture and represents this culture internally and externally.   The candidate is passionate about and committed to supporting successful re-entry from prison and alternatives to incarceration. The candidate is resourceful and humble, and demonstrates an ability to effectively operate in a resource constrained environment.

Communication/Social Skills:  Candidate will address and be responsive to the concerns of others; manage their verbal, nonverbal, written and visual language; be an effective listener, observer, and empathetic; intervene in crisis when necessary through conflict resolution; transfer and translate information in our database system and maintain level of communication between peers and supervisor when appropriate.

Cross Cultural Skills:  Candidate will demonstrates an understanding of and respect for the importance of cultural competence with our clients and staff; be receptive to different groups and cultures and engage them effectively; possess an awareness of the impact on marginalize groups.

Professionalism/Work Ethics:  Candidate will demonstrate personal accountability, effective work habits, i.e. punctuality, working productively with others, time and workload management.  Candidate will also demonstrate integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.

JOB TASKS:

• Facilitate individual and group counseling sessions;

• Aide clients in accessing community resources, including public assistance, housing, day care, etc;

• Maintain accurate records in a timely and orderly fashion;

• Maintain liaisons with relevant city, state and private not-for-profit agencies;

• Write court reports;

• Work with clients in developing treatment plans;

• Perform urinalysis; and

• Other tasks and responsibilities as the job may require.

QUALIFICATIONS:

• High school diploma or GED required, some college preferred;
• At least 2 years of experience working with HIV/AIDS, substance abuse and/or criminal justice issues;
• Experience working with clients, at-risk youth and other disenfranchised populations;
• Experience using Microsoft Office programs and database case management systems;
• Able to encourage disenfranchised populations to seek and obtain needed social services;
• Strong follow-up, time management and organizational skills;
• Ability to work well on your own and be self-directed, but also keep supervisor updated and share information with a team;
• Strong verbal and written communication skills;
• A valid driver’s license preferred; and
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.