Director, Facilities Management

Title:                       Director of Facilities Management 

Unit:                       Facilities Management 

Reports to:             Associate Vice President for Facilities Management and Expansion

Salary Range:        $100,000 annually

Status:                    Full-Time; Regular; Exempt 

Location:                Long Island City; will need to visit all Agency properties 

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year.. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary: 

Working with the Associate Vice President for Facilities Management, the Director of Facilities Management will have oversight for the day-to-day operations of the Facilities Management Department to ensure that each location is staffed, clean, and well-maintained and that the staff are highly trained and supported in their respective roles. 

Mission and Fit: Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Essential Duties and Responsibilities: 

• Works with facilities managers and with the support of Human Resources to recruit, train and supervise porters, handypersons, and superintendents as needed.   

• Conducts all necessary paperwork to on-board all new staff. 

• Handles all non-administrative call-out, vacation and personal time coverages with assistance from managers. 

• With the assistance of managers, creates write-ups that are reviewed and approved by AVP and shared with staff in the presence of her/his manager, signed and filed with Human Resources. 

• Develop and manage a mentoring program for new staff where initial training is conducted and on-going training and meetings are held to ensure success as a member of the Facilities Management team. 

• Oversee all timecards to ensure that staff are entering time that is accurate on a regular basis, approves all time-off requests as well as bi-weekly timecards for payroll. 

• Reviews and approves all requests for time-off and works with Executive Assistant to add approved time-off requests to time-off calendar in Outlook. 

• Each Facilities Management staff member (porters, handypersons, and superintendents) must have a daily routine in the form of a schedule.  Ensure that these are accurate and that each member of staff is following them. 

• Conduct any investigations as necessary and file a report to Human Resources and Legal as required. 

• Supervise facilities managers to ensure that their primary responsibilities are being managed and that excellent service is being provided. 

• Oversee promulgation and submission of all six-month and annual performance reviews for staff so that they are conducted fairly and with an eye towards sharing strengths and areas for improvement with each member of the team. 

• With the help of the Administrative Manager, maintain and share the vendor list with all managers and superintendents. 

• Conduct regular superintendent and full department meetings with an agenda for each and at which there is open time for staff and superintendents to share issues and concerns. 

• With the help of the entire team, develop a quarterly training program so that regulatory requirements as well as departmental and Agency goals are met. 

• Maintain all SDS binders for each Agency location. 

• Be sure that all mandated and departmental health, life and health safety standards are maintained throughout all buildings. 

• Work with outside vendors as needed to maintain HVAC and other equipment as necessary.  Work with managers and superintendents to determine what can be done in-house and items for which outside vendors are necessary.  Work with the AVP and Administrative Manager to ensure that Agency procurement procedures are followed. 

• Ensure that all Agency owned and leased HVAC equipment and building systems are maintained in a proactive manner.  Work with managers and superintendents to keep these items on task. 

• Oversee all aspects of the CMMS system (Dematic Sprocket) to keep up-to-date and address issues as they arise.   

• Develop bi-weekly open work order reports for all managers and superintendents and follow-up in a timely manner to provide excellent service across the Agency. 

• Serve as part of the Leadership Team of Facilities Management and represent the department with other directors, managers and executive team members. 

• Work with others team members to continue development of Standard Operating Procedures. 

• Work with AVP to review all DOB, FDNY, DEP, DOT violations and work with others to remedy violations and work with expediting to cure violation with respective agencies. 

• Work with AVP to make sure that all regulatory requirements are conducted in a timely manner.  This includes but is not limited to FISP (Local Law 11), Local Law 87, Local Law 152, etc. 

• Must have the ability to manage small fit-outs and upgrades and be able to manage work from general contractors and sub-contractors as needed. 

• Must be able to read and understand architectural plans and be able to evaluate work in-progress to ensure that quality work is being conducted on behalf of the Fortune Society.

• Perform other duties as assigned

Qualifications: 

• Must have a minimum of five years of relevant experience working directly in facilities operations and personnel management. 

• A Bachelor’s degree is desired; however, any combination of experience and education will be considered. 

• Must have working knowledge of electrical, plumbing, heating ventilation and air-conditioning, cooling towers, boilers (steam and hydronic), etc. 

• Must have experience with housekeeping including general office cleaning, floor care, etc. 

• Must have experience with CMMS systems, preferably with Dematic Sprocket. 

• Must have a working knowledge of NYC DOB code requirements, FDNY and NFPA requirements, rules for DSNY, and DOT rules and regulations. 

• Must be able to work within Microsoft Office including Word, Excel and PowerPoint.  Must have experience with Visio and/or CAD. 

• Must have a valid and clean NYS driver’s license. 

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.

Travel Requirements: 

• Will be required to travel to all Fortune Society Agency properties throughout all boroughs. 

Physical Demands: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, experience, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions of the job.  Must be able to lift at least fifty pounds. 

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

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