Property Administrative Manager

Title:                           Property Administrative Manager

Unit:                           Scattered Site Housing (SSH)

Reports to:                 Director of Property Management

Salary-                        $65,000 - $70,000 

Status:                        Fulltime; Regular; Exempt

Location:                    Harlem / LIC and throughout the 5 boroughs of NYC

Organization Overview:

The Fortune Society, Inc. (Fortune) has been working for over 57 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.

Fortune has grown steadily over the years to an agency with close to $90 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 14,000 people a year.. Our program models are recognized, both nationally and internationally, for their quality and innovation. We have locations in Brooklyn, The Bronx, Manhattan and Queens.

Position Summary:

The Property Manager of Scattered Site Housing (SSH) will report to the Director of Property Management and work to identify, acquire, and formalize the lease acquisition process to house participants in our Scattered Site Housing program (SSHP).  The Property Manager will primarily be responsible for lease acquisition, outreach to landlords and management companies, advocacy, team development and training, advocacy and maintaining a tracking of leases.

Core Competencies:

Mission and Fit- Embodies Fortune’s mission and values and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done.

Job Knowledge – The Property Manager must demonstrate excellent job skills and knowledge relating to housing acquisition, landlord relationship, lease negotiations, and have a critical understanding of the housing landscape.  Demonstrate expertise in managing tenant/landlord mediation and landlord relationships. Possess a network of landlords willing to work and with him/her to rent units. Supervisory knowledge of team development, leadership skills, coaching and onboarding.

Creativity and Innovation - The Property Manager seeks, evaluates, and implements alternative solutions and looks beyond obvious solutions.  Integrates input and ideas from different sources to share information and or explore opportunities to obtain results. Brainstorms and encourages new ideas and solutions.  Pursues new methods and solutions and thinks outside the box.  Develops new approaches that prove to be effective at obtaining results.

Communication - The Property Manager builds effective formal and informal communication channels.  Shows tact and diplomacy while maintaining open, honest dialogue with coworkers and management and those they work with.  Keeps relevant people accurately informed and up to date of both positive and potentially negative information.  Organizes the communication to engage a diverse audience. Writes and speaks clearly, persuasively, and concisely; focuses on the needs of specific individuals and groups.

Essential Duties and Responsibilities:

• Develop and maintain appropriate housing stock by working with the Director Property management.

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• Search for available properties and units and negotiating leases on behalf of participants.

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• Locate and negotiate new apartment leases for new or existing participants by identifying landlords with vacant units.

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• Review and approve inspections of new and existing housing units to ensure compliance with applicable HPD, DOB and HUD housing codes and standards, using the Housing Quality Standard (HQS) inspection form.

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• Calculate tenant portion of rent using the HUD tenant rent calculation tool.

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• Review client services in the agency’s proprietary database, as well as in the appropriate contract funder database, if applicable.

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• Supervision of the property coordinator. Assist with correspondence to landlords regarding any unit repair issues or building violations. Review and approve workorder repairs from contractors across the entire SSH portfolio.

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• Oversee the lease renewal process for all units by ensuring staff are engaging landlords in a timely process to ensure every unit has an updated lease.

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• Ensure staff order timely furniture deliveries for new participants into the program.

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• Review client moves as necessary, including apartment swaps, move-ins, move outs and reserve vehicles and securing movers.

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• Review management of the electronic apartment repair log, updating repair issues through completion.

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• Document all interactions with landlords and staff on housing placement and apartment repair issues through finalization in property management database.

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• Maintain safe and secure “key system” along with access to all SSH units.  Make copies of keys (when appropriate) and keep detailed records in PM software.

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• File lease and financial documents in appropriate areas of tenant files.

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• Request checks from our finance department for landlord or other relevant vendor payments.

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• Periodic file reviews to ensure compliance with property management requirements. and

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• preform other duties as assigned.

Supervisory Responsibilities:

This position may supervise interns and moving helpers to clean out units or move participants into their apartments.

Qualifications:

• High school diploma or GED required, some college or property management certification preferred.
• Must possess valid NYS Driver’s license and be approved to drive on agency insurance.
• At least 5 years of experience placing homeless individuals with behavioral health challenges and or criminal justice backgrounds in independent or permanent supportive housing using direct landlord placement.
• Must possess strong NYC based landlord portfolio and knowledge of housing landscape.
• Strong marketing and negotiation skills.
• Skilled in data management including - Microsoft Office and other property management or case management systems.
• Strong follow-up, time management and organizational skills.
• Ability to work well on your own and be self-directed, but also work within a structured team.
• Strong verbal and written communication skills.

We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission.  Relevant personal experience is a plus.

Travel Requirements - Travel a must as unit acquisition, moves, and apartment inspections will require travel throughout the New York City area.

Physical Demands:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

The Fortune Society is an Equal Opportunity Employer.  All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.