Food Runner - Miami

Job Snapshot

We are looking for a Food Runner to join our team and facilitate collaboration between our kitchen and wait staff.

Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. To be considered for this role, you should be available to work various shifts, including weekends.

What you get to do: Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Your day-to-day:

• Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
• Act as the contact point between Front of the House and Back of the House staff.
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
• Serve welcome drinks and hors d’oeuvres, upon guests’ arrival.
• Ensure food is served in accordance with safety standards (e.g. proper temperature).
• Check in with customers and take additional orders or refill water, as needed
• Remove dirty dishes and utensils.
• Answer guests’ questions about ingredients and menu items.

Specific experience we’re seeking:

• Experience as a Food Expeditor or similar entry-level role in a restaurant
• Understanding of hygiene and food safety rules
• Physical ability and stamina to carry heavy trays and stand for long hours
• Availability to work various shifts, including weekends
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment.

EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required. High school diploma/GED or Degree in hospitality or restaurant management is a plus.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).