Public Area- Overnight Attendant - Orlando

Job Snapshot

It is hiring a full time public area attendant to keep lobby and public facilities (such as lobby restrooms, front desk, offices, pool area, break room) in a neat and clean condition. Public Area attendant that promotes a positive image of the property to guest, must be pleasant, honest, friendly, and should be able to address guest request and problems.

Our mission is to be the best regardless of position, we look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

What you get to do: Your day-to-day include the following. Other duties may be assigned.

• Cleans hallways and restrooms, and banquet halls.
• Sweeps carpets, empties ashtrays and urns, polishes furniture and fixtures.
• Keeps the front of the hotel free from trash.
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and shampoo machine.
• Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
• Sweeps, mops, scrubs, waxes, and polishes floors.
• Dust and polishes metal work.
• Attends daily briefings for functions and events held in the hotel.
• Performs daily assigned tasks in toilets, lifts, back areas, terrace, etc.
• To clean and maintain all equipment daily.
• To follow up a special cleaning schedule given by the housekeeping control desk.
• To report maintenance to supervisor/ housekeeping desk immediately.
• To comply with Lost and Found Policy of the Hotel.
• To assist Guest in Public Areas when required.
• To have good knowledge of all hotel facilities, hours of operation, Restaurants, shops and function rooms.
• Responsible to maintain inventory in the Housekeeping closets.
• Post caution signs as and when required.
• Responsible to follow departmental policies and procedures.
• Responsible for upkeep of all company equipment
• Responsible for maintaining a time schedule for cleaning of their areas.
• Other housekeeping duties as assigned.

Specific experience we're seeking:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Prior experience required. Depending on the role degree may be required.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: Ability to read a limited number of two-and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Must be able to speak English to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guests.

The employee must regularly lift and/or move up to 25-30 pounds and frequently lift and/or move up to 50 pounds.

(Please note: management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).