Volunteer Coordinator

Center for Child Protection

Job Description

Job Title: Volunteer Coordinator

Supervisor: Director Of Program Services

Job Summary: The Volunteer Coordinator is responsible for the recruitment, training, recognition, and retention of volunteers for direct service, events, marketing, data, and administration.

Minimum Qualifications: 

• Bachelor’s degree in behavioral science
• 2-3 years’ experience in volunteer recruitment and supervision
• Ability to work with volunteers and community supporters
• Experience in social work/criminal justice system preferred
• Knowledge of volunteer outreach organizations in the community
• Ability to work with diverse groups in stressful settings
• Ability to work with a multi-disciplinary team
• Ability to communicate effectively and professionally, especially in challenging and complex environments
• Ability to problem solve and think creatively
• Bilingual English/Spanish preferred

Job Tasks: 

• Recruits, supervises, and retains volunteers
• Maintains volunteer application and performs screening process and background checks
• Trains, schedules, and coordinates volunteers for various organizational needs, including direct service and special events
• Develops and facilitates volunteer orientation and training
• Conducts volunteer pre-training and post-training interviews
• Collaborates with Events and Corporate Volunteer Associate on Volunteer engagement activities such as special projects, Kid’s closet needs, fundraising events, tours, etc
• Develops and maintains relationships with universities and intern programs
• Maintains volunteer files and inputs volunteer information into database
• Develops and maintains statistical reporting of volunteer activities and hours
• Conducts annual volunteer program evaluation
• Nominates volunteers for award and recognition
• Coordinates annual volunteer appreciation event
• Coordinates and supervises Protect Austin Kids “PAK” Teen Program
• Maintains a comprehensive knowledge of the mission, core values and vision of the organization and the children’s advocacy model
• Represents the organization and speaks at community events, as requested
• Participates in weekends and after-hours events and projects as needed
• Provides program coverage for forensic, therapy and medical appointments, as needed
• Attends monthly staff meetings and other community meetings as assigned
• Attends weekly supervision with Director of Program Services to review program progress and upcoming objectives
• Performs other duties as assigned

FLSA:

                      Exempt

Physical Requirements:

Strength:

                      Light Work - Lifts up to 20 pounds occasionally

Environmental Conditions:

                        Noise: Moderate

Work Situations:

                        Direct/Control/Plan

                        Influencing People

                        Dealing with people

                        Making Judgments/Decisions

Equal Opportunity Employer

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as required by their supervisor.

CACTX designates Children Advocacy Centers as an essential employer.

Minimum Qualifications: 

• Bachelor’s degree in behavioral science
• 2-3 years’ experience in volunteer recruitment and supervision
• Ability to work with volunteers and community supporters
• Experience in social work/criminal justice system preferred
• Knowledge of volunteer outreach organizations in the community
• Ability to work with diverse groups in stressful settings
• Ability to work with a multi-disciplinary team
• Ability to communicate effectively and professionally, especially in challenging and complex environments
• Ability to problem solve and think creatively
• Bilingual English/Spanish preferred