Habitat for Humanity of Greater Charlottesville (“Habitat”) is a cutting-edge non-profit housing and community development organization creating simple, decent, affordable homes in partnership with low-income families, volunteers, and the communities of the Greater Charlottesville region. We are advocates, promoting innovations and policy solutions designed to increase the affordable housing supply across the communities we serve. Home construction capacity is multiplied by a volunteer labor force including homeowner families, corporate, civics, and faith groups. Habitat is an affiliate of Habitat for Humanity International (“HFHI”), a global ministry working to end housing poverty worldwide.
In 2013, Habitat completed construction at Sunrise, the first trailer park transformation in the nation without resident displacement. Currently, Habitat is redeveloping the Southwood Mobile Home Park with similar objectives. Southwood is the area’s largest single concentration of affordable housing and its greatest remaining redevelopment opportunity. When complete, the redeveloped Southwood will be unprecedented in scale nationally. Habitat has also partnered with the Piedmont Housing Alliance and the City of Charlottesville to purchase the Carlton Mobile Home Park. In the short term, our plan is to manage the park responsibly while helping residents develop the collective capacity to be leaders in the eventual redevelopment of the property into a mixed-income community without resident displacement.
Habitat is a national pioneer in mixed-income community development. To date, Habitat has contributed to 12 mixed-income neighborhoods and built and sold almost 400 homes.
The Volunteer Engagement Coordinator (VEC) is the welcoming, energetic, first impression of HFHGC and is based primarily at The Habitat Store. The VEC works primarily to effectively recruit, train, supervise, acknowledge, and retain a solid volunteer base to support the affiliate’s store volunteer program. The VEC is tasked with implementing and managing a strong volunteer program and customer engagement at The Habitat Store. The VEC also strategically develops volunteers as advocates who are able to communicate HFHGC organizational mission, the realities of the affordable housing crisis in Charlottesville, and the impact of HFHI’s work globally. The scheduled work week for this position is Tuesday - Saturday with the potential for minor variations.
DUTIES AND RESPONSIBILITIES
- Be knowledgeable about Habitat’s mission and convey it effectively
- Create exceptional experiences for all volunteers from the moment they express interest in HFHGC, during their scheduled service, and beyond
- Ensure retention of volunteers through productive use of their skills/interests/time
- Support, recruitment, scheduling, and coordinating Habitat Store volunteers in partnership with the onsite Store Manager as well as facilitating new volunteer orientations, helping to lead special groups and projects at the store
- Develop consistent volunteer engagement and opportunities for youth aged 12-16
- Lead and support neurodivergent volunteers by creating an inclusive environment, aligning strengths with meaningful tasks that promote engagement and personal growth
- Organize recognition initiatives and events to engage volunteers, highlighting their impact and dedication
- Work with Marketing Coordinator to post volunteer opportunities, updates, and recognition on affiliate social media regularly
- Collaborate with the Volunteer Engagement Manager to ensure accurate documentation of volunteer hours and co-design initiatives that drive engagement and retention throughout the program
- Adhere to established safety procedures and ensure safe environment for customers, donors, staff, and volunteers
- Provide friendly and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
