Non-Emergency Transport Coordinator

Join Team AMT! Now hiring for full-time Non-Emergency Transport Coordinator!

Advanced Medical Transport (AMT) is the premier provider of emergency and scheduled ambulance services in Central and Western Illinois, as well as parts of Iowa. AMT is a private, not-for-profit organization operated for community benefit.

Do you thrive in a fast-paced healthcare transportation environment and have a passion for helping others? AMT is seeking a Non-Emergency Transport Coordinator to ensure the safe and efficient transport of patients requiring non-emergency medical transportation.

What You'll Do:

• Coordinate and communicate effectively non-emergency transport logistics with patients, families, and medical teams.
• Provide Illinois Patient Transport (IPT) attendant coverage for patients needing a second provider, ensuring safety and comfort during transportation.
• Step in to complete patient transports during peak demand to maintain quality care and timely service.
• Maintain accurate transportation records and activities, including patient information, while ensuring regulatory compliance.
• Support transport operations by monitoring service delivery and recommending improvements.
• Train and support transport staff, promoting safety standards, professionalism, and excellence.
• Assist in the development and implementation of transport protocols and procedures to enhance service delivery.

Why Join AMT?

• Make a direct impact on patient care and safety.
• Work with a supportive, mission-driven team.
• Grow your career in a respected Emergency Medical Services healthcare organization.
• Competitive compensation and benefits package.

AMT's Benefits:

• 403(b) account with 50% company match
• Paid Time Off
• Holiday Pay — six paid holidays each year: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
• Payroll Direct Deposit
• Furnished Uniforms
• Paid Continuing Education
• Tuition Reimbursement
• Sign-on Bonuses for Clinical positions
• Employee Assistance Program
• Medical, dental, vision, and prescription coverage, as well as flex-spending or HSA accounts
• Disability
• Life Insurance
• Fitness Center Memberships

Ready to take the next step in your career? Apply now and help AMT deliver compassionate, reliable, and high-quality transport services!

Required Education:

• High school diploma or equivalent; an associate degree in healthcare administration or a related field is preferred.

Required Experience:

• Minimum of 2 years of experience in a healthcare setting, preferably in patient transport or coordination.
• Experience in coordinating and scheduling non-emergency medical transportation services.
• Familiarity with healthcare regulations and compliance related to patient transport.

Required Skills and Abilities:

• Strong organizational and multitasking skills to manage multiple transport schedules efficiently.
• Excellent communication skills, both verbal and written, to interact effectively with patients, healthcare providers, and transport staff.
• Ability to work collaboratively in a team environment and provide coverage during busy periods.
• Proficiency in using scheduling software and other computer applications relevant to transport coordination.
• Strong problem-solving skills to address and resolve transport-related issues promptly.
• Attention to detail to ensure accurate documentation and compliance with transport protocols.