Admissions Advisor

Bastyr University believes that inclusive diversity is essential for achieving academic excellence and creating a profoundly enriching university experience. Our faculty and staff are committed to achieving our mission by educating students to be future leaders that bring the natural health arts and sciences to people from all backgrounds. Promoting an educational environment that allows students, faculty and staff to develop their talents while experiencing a sense of community, we expect campus members to engage in respectful communication, behaviors and thoughtful self-reflection, increase their understanding of cultures and empower people who are disenfranchised, marginalized or oppressed. In so doing, the University pledges to prepare our students (and support faculty and staff) to recognize and appropriately respond to health inequities that affect multiple communities. This involves infusing DEI knowledge, skills, and practices in all academic programs, clinical training and patient services. In all, Bastyr University is dedicated to the welfare of our students and patients as well as to promoting equal opportunity and access in education and health care.

Position Summary:
The Admissions Advisor plays a critical role in recruiting and advising prospective students while guiding them through the admissions process. This position involves fostering relationships with prospective students, managing application records, and contributing to the success of recruitment and admissions events.

The role can be based remotely or at one of our campus locations in Kenmore, WA or San Diego, CA.
 

Recruitment Responsibilities:

• Conduct proactive outreach to prospective students through phone, text, and email.
• Follow up regularly to ensure a steady and complete application pipeline.
• Set appointments with prospective students to discuss their academic interests, career goals, and educational qualifications.
• Build and maintain strong rapport with prospective students to encourage engagement and trust.
• Represent the university at recruitment events, including workshops, presentations, and campus tours (both in-person and virtual).
• Engage in occasional travel to attend high school visits, college fairs, and other recruitment-related events
• Collaborate with the admissions team to strategize recruitment activities and plan recruitment trips.

Advising Responsibilities:

• Provide individualized guidance to prospective students on prerequisites, program requirements, and how to strengthen their admissions candidacy.
• Evaluate applicants to determine their suitability for degree and certificate programs.
• Maintain accurate and updated prospective student records in the university Student Information System.
• Record all interactions, including calls, emails, and appointments, to ensure seamless communication and follow-up.
• Review applicant profiles for completeness and accuracy, providing timely feedback as needed.
• Educate students on financial aid opportunities and application processes.

Application Processing Responsibilities:

• Manage prospective student application files, ensuring timely and accurate processing of materials.
• Track and verify the completion of application requirements, including transcripts, interviews, personal statements, and any other application requirements.
• Communicate admissions decisions clearly and professionally to applicants.
• Coordinate with academic departments to ensure alignment between admissions processes and program-specific requirements.

Other Responsibilities:

• Support the admissions team in planning and executing recruitment strategies.
• Participate in ongoing training and professional development to stay informed of industry trends.
• Perform other duties as assigned to support the goals of the admissions office.

Preferred Qualifications

• Experience working with international students, including Designated School Official (DSO) responsibilities and F-1 visa processes.
• Familiarity with recruitment best practices and trends in higher education admissions.

Knowledge, Skills, and Abilities

• Strong commitment to delivering exceptional customer service.
• Proficiency with Customer Relationship Management (CRM) and Student Information Systems (SIS).
• Advanced skills in Microsoft Office 365 applications (e.g., Word, Excel, SharePoint, Forms).
• Excellent interpersonal communication skills, with an ability to connect with diverse groups of prospective students.
• Knowledge of how diversity, equity, and inclusion influence the admissions process and student engagement.
• High level of organization, attention to detail, and ability to meet deadlines.
• Adaptability in managing multiple tasks and producing high-quality, error-free results.

Experience and Education

• Minimum of one year of experience in student recruitment, higher education, or sales background.
• Bachelor’s degree from a regionally accredited institution required.

Benefits:

All regular employees (faculty and staff) who work at least 20 hours a week in a permanent position are full benefits eligible. These employees are eligible for health care benefits, retirement, flexible spending account plans, supplemental insurance, free tuition credits, and all paid leaves. Eligibility for the tuition credit benefits starts after 12 months of continuous employment. To learn more details, visit our benefits page.

Supplemental Information:

Bastyr University believes that inclusive diversity is essential for achieving academic excellence and creating a profoundly enriching university experience. Our faculty and staff are committed to achieving our mission by educating students to be future leaders that bring the natural health arts and sciences to people from all backgrounds. Promoting an educational environment that allows students, faculty and staff to develop their talents while experiencing a sense of community, we expect campus members to engage in respectful communication, behaviors and thoughtful self-reflection, increase their understanding of cultures and empower people who are disenfranchised, marginalized or oppressed. In so doing, the University pledges to prepare our students (and support faculty and staff) to recognize and appropriately respond to health inequities that affect multiple communities. This involves infusing DEI knowledge, skills, and practices in all academic programs, clinical training and patient services. In all, Bastyr University is dedicated to the welfare of our students and patients as well as to promoting equal opportunity and access in education and health care.

In alignment with Bastyr's DEI commitment, applications from members of underrepresented groups are encouraged.

Bastyr University does not discriminate against any person in matters of employment, application for employment, student or applicant for admission, or participation in our programs or benefits on the basis of the following protected classes: ancestry, gender, gender identity or expression, sexual orientation, race, creed, color, religion (includes religious dress and grooming practices), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), ethnic or national origin (includes language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), age (40 and above), disability (mental and physical, including HIV and AIDS), marital status, genetic information, medical condition (genetic characteristics, cancer or a record or history of cancer), veteran or military status or any other protected category under applicable local, state or federal law. Our programs, services and facilities are accessible to individuals with disabilities. Please don't hesitate to contact hr@bastyr.edu to request or discuss a special accommodation due to a disability.