Escrow Servicing Specialist

Escrow Servicing Specialist

JOB SUMMARY:

This primary purpose of the Escrow Servicing Specialist is to administer all aspects of the escrow account including tax, insurance(s), escrow analysis, and escrow account maintenance in the servicing system.  Also provides both internal and external customer service with escrow inquiries.

I.       JOB DUTIES:

1. Responsible for all escrow related duties including escrow analysis, escrow loan set-up, and escrow payments for taxes, insurance, flood and PMI.
2. Ensure that each month’s Mass Analysis cycle is completed in an accurate and timely manner.
3. Runs any off-cycle analysis upon request, and ensures accounts are accurate.
4. Pays all taxes using Lereta’s tracking and reporting and Black Knights servicing software.
5. Assists with hazard and flood distributions and tracking using Allied Solutions.
6. Prepares manual analysis calculations as requested.  Calculates estimates using assessed values, mills, etc.
7. Tracks delinquent taxes.  Communicates with customers and lenders, and force places escrows if necessary.
8. Responds to internal and external inquires relating to taxes and escrow.
9. Performs system maintenance as necessary to update escrow and payment information.
10. May assist with PMI monitoring, reporting and disbursement
11. Possess a good working knowledge of servicing guidelines and regulatory requirements established under RESPA and implemented through CFPB and Dart Bank.
12. Works as part of the loan servicing team and may assist with other functions from time to time.
13. Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act.
14. Other duties as assigned.

II.     JOB QUALIFICATIONS

Education:      Associate degree or combination of education and experience that provides the necessary skills and knowledge to satisfactorily  perform essential job functions.

Experience:    Two to five years of experience in mortgage or escrow servicing.

• Able to perform at a high level in a fast-paced environment
• Possess an aptitude for problem-solving
• Demonstrate a high level of organization and attention to detail
• Ability to prioritize and manage multiple tasks
• Ability to read and understand loan documents
• Proficient computer and excel skills

III.     ACCURACY AND ACCOUNTABILITY:

          Measured by the accurate and timely completion of assigned duties.

IV.      ESSENTIAL FUNCTIONS:

•  Some mobility
•  Use of hands
•  Vision
•  Verbal communication
•  Ability to stand for extended periods of time

V.       SUPERVISED BY:

           Loan Operations Assistant Manager

VI.     SUPERVISES:

           None

Dart Bank has an immediate opening for a Escrow Servicing Specialist.  Dart Bank is a community bank, serving our community for over 96 years.  We are a growing community bank located throughout mid-Michigan.  We specialize in providing financial services, but we are passionate about serving the community and building real relationships with people.  Dart Bank provides innovative financial services for both personal and business banking, consumer and mortgage loans, commercial loans and lines of credit, agricultural lending, merchant credit card processing, investment services and more. Our array of products and services and our longstanding history within our communities shows we care about what matters most for our customers and we are there for them for the most important times in their lives.  Dart Bank. For What Matters Most.

We offer:

• Medical Benefits
• 401(K) Employee Stock Ownership Plan
• Paid Vacation & Sick time
• Flexible scheduling
• Employee Assistance Program
• Dart Bank University

At Dart Bank you can expect to be surrounded by a team that will support you and invest in your growth in a quick-paced work environment where we delivery exceptional customer service.  We are a local business that cares about our employees and our community.