Shuttle Driver/Bell Attendant

To be successful as a Shuttle Driver/ Bell Attendant you will need to be a hardworking, reliable professional who provides superb hospitality, ensuring that guests/owners feel welcomed and relaxed from arrival to departure and ensuring guests have a safe and welcome experience while being transported around property.

• Greet guests/owners and assist with luggage as they arrive, and depart and throughout their stay.
• Meet and exceed guest/owner expectations by providing excellent customer service.
• Operate company vehicles (golf carts) in compliance with all state laws, Resort policy and supervisor direction.
• Maintain resort vehicles (golf carts) interior and exterior and exterior.
• Deliver amenities, room keys, and luggage as needed.
• Assist in room moves.
• Communicate effectively with guests, supervisors and associates.
• Stay informed concerning emergency procedures, current projects, security issues, and location of emergency equipment.
• Complete all required computer based and in person training.
• Must assist in departmental duties including pool deck appearance (removal of wet/used towels, restocking clean towels, removal of rubbish, and emptying trash bins).
• Ensuring guest safety, comfort and satisfaction is of upmost importance.
• Additional duties may be subject to assignment based on resort operational need.

Requirements

• The ideal candidate for this opportunity must be very warm and welcoming professional who is able to communicate well, multi-task, and provide exemplary customer service to both guests/owners and associates.
• 1+ years of related experience, preferably within the hospitality industry
• Ability to drive a golf cart
• Valid driver's license with clean DMV record.
• 21+ years of age.
• High school diploma or equivalent.
• Must have open availability, including various shifts, weekends and holidays
• Any time off or vacation requests placed after the date of hire will be require approval by supervisor after determining resort requirements first and is not guaranteed.

Additional Job Elements:

Must be able to stand/walk and sit for up to 8 hours, regularly lift and/or move up to 50 pounds and must be able to carry baggage up and downstairs throughout each shift.  Associates must be comfortable working in outside conditions including cold, rain and heat.