Director of Human Resources

Position Title: Director of Human Resources

Accountable to: President and CEO

General Description: 

Under the supervision of the President and CEO this position organizes and manages the development and implementation of people (human resources) policies, programs, and services including, but not limited to, employee relations, recruitment, benefits and leave, professional development, employee engagement, performance management, HR law and regulatory compliance. As a leader and mentor, the Director provides guidance, support, and growth opportunities for the People team and the whole of the organization, ensuring they are equipped to meet the organization's evolving needs. Additionally, this hands-on role collaborates closely with departments across the organization to align employee relations strategies with the Food Banks mission and overall goals. Serves as a member of the Executive Leadership team.

Essential Functions:

• Lead the day-to-day operations of the Human Resources department and all its multiple functions while motivating staff and building a positive work environment.
• Lead the HR team strategy, provide guidance to the team ensuring they have the necessary resources to execute Human Resource functions effectively.
• Develop, implement, direct, and evaluate all areas of Human Resources operations including, but not

limited to, employee relations, recruitment, benefits and leave, professional development, employee

engagement, performance management, HR law, safety, I-9 and DOT Compliance and regulatory compliance.

• Provide Human Resource leadership and counsel on employee relations issues involving people, management, and leadership.
• Leverage best practices to monitor employee relations, engagement, and wellbeing.
• Address employee concerns ensuring organizational values and upholding the standard of excellence in

employee performance and supervisory training. Includes the monitoring of Lighthouse website, conducting and documenting impartial investigations.

• Ensure legal compliance of federal, state and local employment laws and regulatory requirements including, but not limited to, Equal Employment Opportunity (EEO), Americans with Disabilities Act (ADA), Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Department of Labor (DOL), Workers Compensation, and Texas Workforce Commission (TWC).
• Provide leadership coaching and support to supervisory staff on subjects related to employee development, employee relations, learning and team building.

• Gathers, maintains, analyzes, and reports HR metrics to identify trends, patterns, and insight and to support data-driven decision-making.

• Serve as a subject matter expert to the President and CEO on all things employee related, provide strategic vision around employee experience and workplace initiatives.

• Leads and/or oversees initiatives, processes, and functions such as:
  • Safety includes training, accident reporting, insurance claims, etc.
  • Payroll processes, procedures, and policies.
  • Employee uniform policy, issuance, return and inventory.
  • Benefits include medical, dental, vision, life, AD&D, supplemental insurance.
  • Oversee the organizations 403B retirement plan and audit.
  • Employee events and organization wide projects
  • Compensation structure and equity
  • Employee Handbook and other policies and forms

Qualifications:

• Bachelor’s degree or higher in relevant field or equivalent related experience.
• PHR or SHRM-CP Certification
• 5 to 15 years of progressively responsible experience in Human Resources Management, including supervising a team of HR professionals.
• Proficient with MS Office Suite (Work, Excel, PowerPoint, Outlook, Visio etc.)
• Experience with budgets, payroll, and other financial aspects of HR.
• Experience managing employee relations, conflict resolution and ensuring a positive work environment.
• Familiarity with US employment and labor laws and regulations.
• Strong organizational and management skills.
• Critical thinking and compliance-minded decision-making skills.
• Relationship management skills at all levels within the organization.
• Proficiency in HR software and systems, including HRIS experience.
• Ability to communicate tactfully with other staff members and the public (volunteers, donors, media, etc.)
• Ability to work independently, prioritize effectively, pro-actively anticipate issues and opportunities, and make appropriate judgement calls.
• Ability to critically evaluate situations and action quickly.

Preferred Qualifications

• Experience in social services or nonprofit organization understanding the unique challenges and opportunities within the sector is highly desirable.
• Experience in warehouse, manufacturing, logistics or similar environment
• Training and development

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is constantly required to sit, talk, hear, keyboard, and utilize fine manipulation and near visual acuity. The employee is occasionally required to walk, utilize gross manipulation, push, pull, reach, and stoop. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment

This job is performed in an indoor office environment and occasionally may require attendance at outdoor events. You may be required to drive to different locations with varying conditions. The noise level in the work environment is usually moderate.

The above statements are intended to describe the general nature and levels of work to be performed and are not intended to be an exhaustive list of all responsibilities and duties.