Expo and Front of House Manager

The Grove’s Hub Ministry creates an inviting environment for visitors, church members and guests. The Hub Coffee Bar is a fun and fast paced coffee shop and cafe that provides excellent service during busy times at the church. We are looking for a ministry minded leader with strong communication and coordination skills, excellent attention to detail, familiar with restaurant operations, loves a fast-paced environment and strives under pressure!

Reports to:       Hub Café & Coffee Bar Manager

Works with:     Hub employees, baristas and volunteers

Works:              Part-time, hourly, 28 hours/week, including mid-week mornings and weekend shifts

TEAM LEADERSHIP AND MANAGEMENT – 45%              

• Mentor, train and supervise front of house staff, including coffee bar staff and volunteers; done in collaboration with Lead Baristas.
• Manage team performance and compliance with SOPs to ensure smooth operations.
• Foster a positive and collaborative work environment.
• Support and carry out the vision, policies and decisions of the Hub Cafe & Coffee Bar Manger.
• Address customer inquiries and resolve complaints in a timely and professional manner.
• Manage expediter position during operational hours.
• Keeps clear communication between the front and back of the house during operational hours.

OPERATIONS AND FINANCIAL MANAGEMENT – 40% 

• Oversee the preparation and presentation of beverages and food items, ensuring consistency and quality.
• Utilize POS (Square) Software to maintain, update, create and modify menus, and troubleshoot as needed.
• Manage inventory and keep communication between management of inventory.
• Collaborate with team on specials menu and display signage for communication.
• Ensure compliance with health and safety regulations.
• Control costs and minimize waste.
• Reconcile accounts as needed weekly with the Hub Coffee Bar and Cafe Manager.

OTHER – 15%                                               

• Attend team meetings, all staff meetings, staff devotions, and training.
• Join church all-staff meetings and devotions when available.
• Attend any mandatory training.
• Model Biblical principles in interactions with staff, church attendees, and event attendees.

Before submitting a resume and cover letter, please read The Grove’s Statement of Faith and Foundational Beliefs. All applications confirm they have reviewed and are in full agreement with each part of the Statement of Faith and Foundational Beliefs. Submission of a resume and cover letter constitutes an affirmation of alignment with The Grove’s Statement of Faith and Foundational Beliefs.