Crisis Response Advocate- Shift 3

As the Crisis Response Advocate, you will provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.

Your Schedule:

• Full Time
• Saturday -Wednesday 12:00 a.m.-9:00 a.m.
• Work Model: Hybrid
• Local Travel: 100%, as needed for hospital accompaniment while on shift.

Our Total Compensation Package:

• Hourly Compensation: $18.04 hourly
• Pay schedule: semi-monthly
• Medical, Dental, Vision, Life and Disability Insurance Programs
• Generous Paid time Off- 11 paid holidays per year, 3 personal holidays per year, 15 paid Vacation days per year, approx. 7 hours per month of accrued Sick days
• 401K the agency matches 125% of employee contributions up to 4% of the annual salary of a full-time employee
• Company paid Life Insurance
• Company paid Long Term Disability
• Employee Assistance Program

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

The Requirements We are Seeking:

• Bachelor’s Degree in Social Sciences, Psychology, Counseling, Public Health, Sociology, Social Work, Criminal Justice.
• Two years of experience working within a social services setting or comparable.
• Bilingual in both English and Spanish, able to read, speak, and write in both languages fluently, preferred.
• Proficiency within Microsoft Office specifically Excel and Outlook and internal database programs.
• Computer savvy able to learn new applications and systems quickly
• You have a valid Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

What you Deliver in this role:

• You will provide hospital accompaniment, crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed
• You will provide crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.
• You will conducts danger assessment and creates safety plans with survivors in high risk cases
• You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners
• You will coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.
• You will attend mandatory monthly meetings and trainings with Manager of Hospital Accompaniment & Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned
• You will mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate
• You will maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.
• Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a good team player
• Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.