The Community Access Program (CAP) Coordinator supports and strengthens the museum’s partnerships with local nonprofit organizations. CAP is designed to make museum experiences more accessible by offering guest passes, guided tours, and community events in collaboration with groups throughout Palm Beach County.

This position supports meaningful engagement between the museum and its growing network of CAP partners. The coordinator manages logistics, communicates with partners, and helps ensure programs are welcoming, relevant, and community-driven. The CAP Coordinator also supports the planning and delivery of high-quality experiences for groups both onsite and offsite.

Essential Duties and Responsibilities:

Responsibilities include, but are not limited to:

• Serve as the main point of contact for all CAP event bookings.
• Raise awareness of the CAP program and support its growth by expanding outreach and engagement.
• Coordinate guest pass distribution, schedule CAP tours, and community events, ensuring requests are submitted at least three weeks in advance.
• Maintain accurate records of partner engagement, photos, attendance, and participant feedback on surveys.
• Collaborate with museum staff, docents, College Committee Members, and special guest teaching artists to deliver inclusive programming.
• Support the planning and execution of key events, including the annual CAP Luncheon.
• Prepare and distribute guest passes, promotional materials, and swag bags to CAP participants.
• Assist in developing content for social media and website to promote CAP activities.
• Assist with leading art activities for CAP programs as needed.
• Gathering art supplies and museum promotional materials for CAP events.
• Collaborate with the Docent and Volunteer Manager to schedule documents for CAP tours.
• Support communication between the CAP team and partner organizations.
• Attend internal Operations meetings to share CAP program updates.
• Meet weekly with the Director of Community Access Programs to provide reports, share updates, and align program goals.
• Participate in LCE Department meetings twice each month.

Ability to Commute:

• Must have reliable transportation to and from the museum and offsite program locations.

Schedule:

• Monday–Friday, with flexibility to work evenings and weekends as needed.

The ideal candidate will have:

• A minimum of three (3) years of relevant/applicable work experience, preferably in a non-profit organization.
• Excellent communication skills, including oral, written, active listening, and presentation skills.
• Excellent time management and organizational skills.
• Positive, “can-do” attitude, flexible, team-oriented, attention to detail, results-driven driven and demonstrated initiative.
• Demonstrate a passion for community engagement, cultural access, and creative collaboration.
• Have experience coordinating programs or events, preferably in an arts, nonprofit, or educational setting.
• Exhibit strong organizational and communication skills (written and verbal), active listening and presentation skills.
• Be friendly, flexible, and comfortable engaging with people of all ages and backgrounds.
• Be able to manage multiple projects while maintaining attention to detail.
• Being proficient in Microsoft Office and calendar scheduling tools is a plus.
• Be available for occasional evening or weekend events.
• Be authorized to work in the United States and be able to pass a background check.
• Be bilingual in English and Spanish and/or Haitian Creole (preferred, not required).
• Have reliable transportation and a valid driver’s license.
• Be enthusiastic, collaborative, and committed to personal and professional growth.