Pharmacy Cashier (Clarksburg)

Responsibilities and Essential Duties:

• Interact with patients and customers in a professional way, greeting each customer and providing polite and friendly service.
• Performs basic administrative duties within the pharmacy, including answering phone calls and collecting payment.
• Give orders to customers.
• Communicate professionally with customers regarding availability and payment for their prescriptions.
• Attend and participate in department meetings to exchange ideas in order to achieve the goals of the department.
• Maintain a clean and orderly workspace.
• Maintain competency in caring for patients of all age groups and developmental stages.
• Interact with patients and customers in a professional way, greeting each customer and providing polite and friendly service.
• Perform other duties as requested.
• Safeguard patient data by maintaining HIPAA compliance and disposing of protected health information properly.
• If unfamiliar with pharmacy procedure or best practice, notify the pharmacist on duty and request training.

Patient Satisfaction:

• Assist patients, family members, or other clients with concern and empathy; respect their confidentiality and privacy; and communicate with them in a courteous and respectful manner.
• Answer and refer telephone calls or other inquires to ensure accurate and timely communications.
• Identify yourself in a pleasant and positive manner.
• Take responsibility for helping the caller.

Teamwork:   

• Assist in the orientation/training of new Team Members.
• Consistently work in a positive and cooperative manner with fellow Team Members.
• Assist other Team Members in the performance of their assignments.
• Seek out opportunities to help rather than waiting to be asked.
• Consider the impact of your actions on Team Members throughout the Organization.
• Recognize the need for variations in staffing and volunteer to fill open shifts when possible.
• Communicate effectively with clinic staff to ensure seamless patient care.
• Demonstrate flexibility to perform duties wherever volume deems it necessary within the organization. 
• Assist in keeping the pharmacy clean and neat.

Problem Solving:

• Demonstrate sound judgment by taking appropriate actions regarding questionable findings or concerns.
• Investigate and follow through on unusual orders or requests for service or information.
• Follow proper reporting procedures for actual or potential accidents and/or incidents so follow-up and/or prevention can occur.
• Record/report the need for service maintenance or repair of equipment and remove any faulty equipment from service.
• Consistently evaluate work and determine if further steps are needed to meet patient expectations.
• Take the initiative to do or redo inadequate or incomplete work, even if it is not yours.
• Ensure compliance with regulatory standards.

Productivity/ Efficiency:

• Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet patient needs in the future (education, organizing, housekeeping, assisting others). When in doubt, ask the pharmacist on duty for additional assignments.
• Organize job functions and work areas to be able to effectively complete varied assignments within established time frames.
• Consistently demonstrate the ability to take the initiative to make decisions/choices without direct supervision.

Adherence to Departmental Policies:

• Demonstrate knowledge and understanding of all policies and procedures and the ability to reference them from appropriate books and manuals.
• Comply with CCWV's infection control policies and procedures, including the Bloodborne Pathogens Standard, to ensure a safe working environment for self and others.
• Maintain password security: Keep your login information and passwords private. Do not share this information with patients or coworkers. If you suspect that your login or password is not secure, notify the pharmacist on duty and change the password immediately.

Great Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Extended Sick Pay (ESP)
• Medical Health Insurance and Prescription Coverage
• Basic Life Insurance for Employee and Family
• Short-Term Disability
• Long-Term Disability
• 401(k) Voluntary Contribution Plan
• Health Reimbursement Account
• Employee Elected Voluntary Coverage for Employee and Family
• Life Insurance, Dental, Vision, Flexible Spending Account, Dependent Spending Account
• Discounted undergraduate & graduate rates at West Virginia Wesleyan College for employee and family

Physical Demands/Work Environment:

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls;
• reach with hands and arms;
• climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The incumbent will be exposed to viruses, disease, and infection from patients and specimens in the working environment.
• The incumbent will be required to work at any CCWV facility and be responsible for their own transportation.
• The incumbent will be required to travel on occasion.

Qualifications/Requirements/Skills:

• Ability to enter data in order to keep computerized records.
• Ability to perform light lifting and repetitive physical activity.
• Ability to stand for long periods of time.
• Ability to follow oral and written instructions.
• Ability to communicate effectively and in a friendly manner.
• Ability to adjust to new policies and procedures and follow a chain of command.
• Ability to be punctual (showing up to work on time, following attendance policy).
• Demonstrate honesty and be truthful in all aspects of pharmacy.

Education/Training/Experience:

• Progress towards high school diploma or GED certificate.

Receipt and Acknowledgment:

I acknowledge and understand that:

• Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind, and that my employment is at-will.
• The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements, and, at this time, I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions.
• Job duties, tasks, work hours, and work requirements may be changed at any time.
• Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of the Organization.
• I have read and understand this job description.