Talent Development Specialist

💼 What We’re Offering

A full-time Talent Development Specialist position in our Insurance Operations department. To be located in our Oklahoma City or Tulsa office. Hybrid work schedule, 3 days in office and 2 days remote. Competitive annual salary target of $77-80k and a comprehensive benefits package including:

• Free employee medical, dental, vision, life, and disability insurance
• Company match 401(k) with immediate vesting
• Generous paid time off, wellness leave, holidays, and more
• Annual performance evaluations, merit increases, and incentive bonus

📌 The Role

The Talent Development Specialist designs, delivers, and evaluates programs to drive high operational proficiency within Insurance Operations. This role acts as a subject matter expert and guidance resource. Top responsibilities include: instructional design & delivery for Insurance Operations, maintaining operational procedures, and analyzing performance trends/identifying training needs.

✅ Core Duties

• Design: Conduct needs assessments; develop manuals, job aids, and LMS modules; plan onboarding/upskilling pathways.
• Delivery: Facilitate learning via classroom, virtual, mentoring, and on-the-job coaching. Educate employees on products and philosophy.
• Evaluation: Apply assessment tools to measure training impact; track and report outcomes.
• Culture: Support the Company’s vision and core values.

👤 Who We’re Looking For

An inspirational, facilitative, and supportive learning professional who thrives in a flexible, collaborative, and learning-focused team. Adept at translating complex technical information into clear, actionable procedures, and bringing creativity and a learner-first mindset to training design and facilitation. Possesses excellent interpersonal skills and a strong focus on time management and organization.

• High school diploma or GED required, bachelor’s degree preferred.
• CPCU preferred.
• Proficiency with Microsoft Office required, Guidewire Policy and Billing Center experience preferred. 
• Minimum 5 years of insurance industry experience, with at least 2 years of professional underwriting experience in workers’ compensation and/or property and casualty insurance.
• 1-2 years’ experience as professional trainer preferred.
• Valid driver’s license, motor vehicle insurance, and use of a personal vehicle for travel is required.