Job Title: Staffing Coordinator

Job Title: Staffing Coordinator
Employment Type: Seasonal
Location: Festival Fright Nights at Winchester Mystery House, 525 S Winchester Blvd, San Jose, CA 95128

Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests across the country—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, working here means joining a passionate community that brings world-class scares and smiles to life every night. If you’re ready to be part of the magic behind the screams, we want you on our team!

Job Summary

The Seasonal Staffing Coordinator at Thirteenth Floor Entertainment Group plays a critical role in supporting the recruitment, onboarding, and offboarding of seasonal staff during peak event periods. This position ensures full compliance with California labor laws, manages accurate timekeeping and break schedules and serves as the on-site HR contact for employees.

You will manage a staff of two timekeepers to support the continuous success of this role and ensure smooth daily operations. You’ll also oversee auditions and interviews, oversee craft services, and maintain a positive, efficient workforce environment in a fast-paced, immersive entertainment setting.

Key Responsibilities

Team Leadership

• Manage and support a team of two timekeepers, providing daily direction, training, and performance feedback.
• Delegate tasks and oversee execution to ensure timekeeping and compliance processes run smoothly.
• Foster a collaborative, high-performing team environment that supports the overall success of seasonal operations.

Hiring, Onboarding, and Offboarding

• Coordinate and facilitate the full-cycle recruitment process for seasonal staff, including scheduling and participating in auditions and interviews.
• Prepare and process all new hire documentation, ensuring accuracy and compliance with company policies and California labor laws.
• Conduct new hire orientations, ensuring all employees understand workplace policies, safety guidelines, and job expectations.
• Manage offboarding processes, including exit interviews, final pay, and return of company property.

Compliance & Labor Law Adherence

• Ensure all HR practices comply with California labor laws, including but not limited to wage and hour regulations, meal and rest breaks, and minor labor laws.
• Maintain up-to-date knowledge of relevant employment regulations and communicate any changes to management and staff.
• Monitor and document employee breaks and timekeeping to ensure compliance.

Timekeeping & Craft Services

• Oversee accurate timekeeping for all seasonal staff, including monitoring clock-in/out procedures and resolving discrepancies.
• Supervise timekeeping staff to ensure timely reporting and resolution of issues.
• Ensure staff have access to appropriate meals and breaks in compliance with CA law.

On-Site HR Contact

• Serve as the primary, on-site HR contact for all seasonal employees, providing guidance, conflict resolution, and support throughout employment.
• Work directly with management and department leads to address staffing needs and resolve HR-related issues promptly.

Auditions & Interviews

• Organize and participate in staff auditions and interviews, ensuring a positive candidate experience and efficient selection process.
• Collaborate with department leads to identify staffing needs and align hiring efforts accordingly.

Requirements

• Must be 18 and over to apply for this position
• 4+ years of HR, recruiting, or related experience; experience in entertainment or event production preferred.
• Prior experience managing or supervising staff strongly preferred.
• Strong understanding of California labor laws and HR best practices.
• Exceptional organizational, interpersonal, and communication skills.
• Ability to work flexible hours, including evenings and weekends, during peak season.
• Experience with HRIS and timekeeping systems.

Thirteenth Floor Entertainment Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.