COO

POSITION SUMMARY:

This Chief Operating Officer (COO) supports the work of the Bath Area Family YMCA, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. This position is responsible for the successful operation of the YMCA, including growing membership, program development, volunteer recruitment, staff supervision, community relations, collaborations, budgeting and monitoring financial results.

The Bath Area Family YMCA has a rich foundation of talented and passionate colleagues and volunteers across 2 branches, as well as an entire dynamic Y family in the Mid Coast Maine region. The 2025 operating budget is $7.2 million and employs 260 staff.

OUR CULTURE: 
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.  We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

ESSENTIAL FUNCTIONS:

1. Partner with the CEO and leadership team to develop strategic imperatives and drive execution of long- and short-term goals, objectives, and growth strategy of the Y. Translate the Y’s vision into goals and objectives to drive impact.
2. Facilitate change and growth across the organization’s broad service area.
3. Identify innovative operating models that balance needs and investment across critical areas such as staff development and retention, operations and investment in new products and innovations that drive sustainable growth and impact.
4. Increase revenue and economic vitality of the organization by working with others to increase demand and capacity to deliver quality programs and services while also identifying innovations and efficiencies.
5. Engage and energize volunteers and partners as enablers of community impact.
6. Improve the Y’s impact as a holistic provider of wellness by leading implementation and scaling of evidence-based programming.
7. Provide integrated leadership for our efforts in education and youth development.
8. Continue to increase the Y’s influence, brand, reputation, visibility, and reach through programming expansion, growth, and service delivery to an evolving landscape while nurturing a positive culture and maintaining the organization’s mission.
9. Ability to inspire staff, volunteers, members, and community partners to mobilize to action to strengthen community.
10. Oversee the associations risk management efforts.
11. Attract, motivate, develop, and retain a passionate and effective leadership team, drive innovation, collaboration, organizational performance, and continuous improvement. Provide leadership, guidance and mentorship to programs and leaders across 2 branches, 5 early education and youth development sites, and 1 day camp.
12. Model a positive, aligned, inclusive, and accountable culture that also supports staff in their careers and lives.
13. Attend meetings and work with board committees and special events, as assigned
14. Attends weekly ESLT meetings, quarterly SLT, and regular direct report meetings to include full participation, preparation, and engagement during scheduled meetings.
15. Assist with BAFY marketing and communication efforts to effectively communicate benefits to the community.
16. Responds to all member and community inquiries and complaints in a timely, caring, and professional manner.
17. Accept other duties as may be assigned by CEO.

LEADERSHIP COMPETENCIES:

Mission Advancement: Incorporates the Y’s mission and values into the organization’s vision and strategies. Ensures community engagement; promotes the global nature of the Y. Leads a culture of volunteerism ensuring engagement, inclusion, and ownership. Leads a culture of philanthropy.

Collaboration: Advocates for and institutionalizes inclusion and diversity throughout the organization. Initiates the development of relationships with influential leaders to impact and strengthen the community. Is recognized as an inspirational community leader who navigates complex political and social circles with ease. Communicates to engage and inspire people within and outside the YMCA. Ensures that a talent management system is in place and executed effectively.

Operational Effectiveness: Possesses penetrating insight and strong strategic and critical thinking skills. Invests resources in well-designed innovation initiatives. Creates a structure to deliver organization-wide results to achieve objectives. Develops and implements stewardship strategies. Determines benchmarks and ensures appropriate leadership to meet objectives.

Personal Growth: Creates a learning organization. Effectively drives change by leveraging resources and creating alignment to expand organizational opportunities. Shares authority and demonstrates courage and humility. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

QUALIFICATIONS:

1. Bachelor’s degree, or equivalent, in a related field.

1. Minimum of two years or more successful branch executive or senior leadership experience in the YMCA or another nonprofit preferred.

1. Track record of significant success and leadership achievement serving youth and families in a high performing, mission driven, multi-program, community focused business, social enterprise, or nonprofit organization, preferably with knowledge of the Bath Area Family YMCA’s program areas (health, wellness, workforce, food security, etc.)

1. A proven track record of successful leadership managing diverse teams at multiple locations.

1. Ability to effectively manage and communicate change in a way that honors a rich history while adapting for future success.

1. Experience developing partnerships to create impactful community change.

1. Ability to frame and analyze options, set clear priorities and guide investments in people and systems.

1. Proven track record of mentoring and leading high performing teams.

1. Ability to drive fiscal discipline, with focus on results-oriented measurable results, transparency, and effective problem-solving.

1. Nurturing and building a cohesive, engaged organizational culture where all staff feel they can build their careers.

1. YMCA Multi-team leader preferred.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

• • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.