Multi-Property Leasing Agent
Canaan Crossing, Silverlakes, Carmichael I and II, and Canterbury Place
DUTIES/RESPONSIBILITIES
- Interact positively at all times with residents and the public to enhance the community image and ensure superior resident retention.
- Warmly greets visitors, prospective residents, and current residents.
- Take telephone inquiries from prospective residents, obtain information about prospects needs; describe apartment and community benefits, set appointments.
- Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
- Lease apartments to qualified applicants in accordance with affiliated housing program guidelines along with company procedures and Equal Housing Opportunity requirements.
- Assist prospective residents and encourage the sale through closing the prospect, and then help them complete the resident application and verification forms.
- Obtain credit and other information as needed and forward it to the Community Manager for processing and approval.
- Notify prospective residents of approvals and schedule move-ins, and keep in contact with the prospect throughout the sales process.
- Receive service requests and input into the computer system.
- Maintain tour ready status of make-ready apartment homes, common areas and model units if applicable. Â
- Maintain current knowledge of building amenities, local agencies and community resources, and areas of interest to residents.
- Inspect model apartment homes and market ready apartments, perform light cleaning, dusting, and vacuuming as necessary. Inform the Regional Manager of needed improvements and repairs.
- Responsible for completion of all necessary forms on new residents and recertification forms for existing residents.
- Maintain lease records and assist with lease renewals.
- Receive, post, and provide receipts for all application fees, security deposits and initial rents.
- Input deposits into the computer system as directed;Â scan checks, money orders and other demand deposits, or physically take deposits to the bank.
- Ensure that each apartment is ready for occupancy and test and distribute keys, resident handbooks and other appropriate paperwork at the time of lease signing.
- Verbally go over lease, community rules, and what to do in case of a fire with all new residents.
- Assist new residents with move-in.
- Assist existing residents with maintenance service requests and follow up to make sure the work is completed to the resident’s satisfaction.
- Maintain a listing of vacant and rentable apartments.
- Maintain and use a property waiting list for prospective residents.
- Complete weekly marketing, leasing and traffic reports.
- Maintain a constant awareness of area market conditions.
- Seek out new residents by developing and maintaining a presence in the community through outreach to chambers of commerce, religious organizations, senior centers, employers, relocation companies and realtors, etc.
- Be knowledgeable and aware of, and adhere to, all local, state and federal laws applicable to the leasing of apartments.
- Understand the applicable income requirements for residents and Fair Housing Laws.
- Assist the Community Manager in the development and implementation of a positive resident relations program for the property.
- Participate in company-sponsored continuing education and training programs.
- Assist Community Manager with any other tasks as needed.
- All other duties as assigned.
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BENEFITS
We offer competitive wages and annual bonus opportunities. Benefits include:
- Medical, Dental and Vision
- Short Term Disability and Life Insurance
- 401k with Company Match
- 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)
- Cell Phone Discount
- 12 Days Paid Time Off
- 8 Paid Holidays & 2 Floating Holidays!
- Fitness Reimbursement
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WHO WE ARE
Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.
