Admissions Intake Specialist

Job description

Job Posting: Admissions Intake Specialist

Overview
We are seeking a compassionate and detail-oriented Admissions Intake Specialist to join our team. This role involves facilitating admissions, conducting clinical intake assessments, and coordinating the utilization review process to ensure appropriate care for patients. You will play a key role in guiding patients through the admissions process while collaborating with internal teams and external referral sources.

Key Responsibilities

• Conduct initial screenings and ASAM assessments to determine eligibility and level of care.
• Facilitate admissions, insurance verification, and pre-authorization processes.
• Coordinate with nursing and counseling teams to ensure a smooth transition for patients.
• Maintain accurate documentation to secure insurance authorizations and funding.
• Serve as a liaison between patients, families, referral sources, and the clinical team.
• Support new admission procedures and provide facility orientation to patients.
• Maintain relationships with community partners and referral sources.
• Demonstrate empathy and professionalism, prioritizing patient safety and satisfaction.

Eagleville Hospital provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity

Qualifications

• Education: Bachelor’s degree in Social Work (BSW) required; Master’s degree in psychology, counseling, social work, or a related field preferred.
• Experience: Prior experience in substance use disorder or mental health treatment is preferred. Familiarity with managed care, level-of-care assessments, and utilization reviews is a plus.
• Skills: Strong organizational, communication, and documentation skills are essential.