Senior Reporting & Analytics Developer

The Senior Reporting and Analytics Developer with will be a key contributor the development of clear and well-structured plans that will be integral in shaping the University’s data infrastructure, reporting, and analytics platforms and services. This position will provide data collection, management, analysis, and reporting services such as Argos Enterprise Reporting, Power BI, Excel, and other query/reporting tools.  Working closely with others, this position will design, develop, and test reporting solutions that meet enterprise needs for decision making as well as independently analyze reporting requirements, enterprise data models, and data integration to deliver enterprise-level solutions. The ability to communicate effectively across multiple technical and non-technical business units is extremely important, as this position will collaborate with functional teams across campus to identify and address reporting needs.  This position will oversee the activities of other analysts as assigned, to ensure the efficient and standardized execution of their duties.

Distinguishing Characteristics:

• Strong experience in data visualization and report development.
• Ability to continuously grow skills working with a variety of tools, subject matter and databases.
• Excellent customer engagement & business analysis skills.

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Essential Duties:

• Collaborate with Finance, HR, Enrollment Services, Academic departments, and other users and potential users to determine requirements that address reporting and analytical needs.
• Collect, analyze and report institutional data in the form of standardized reports, special analyses, rankings, and research reports.
• Analyze and troubleshoot reports, ensure data accuracy and timeliness, and provide interpretation and analysis of data for business management at regular intervals to guide strategic and tactical business decisions.
• Effectively utilize reporting tools such as the Argos Reporting Environment, the Ellucian Operational Data Store (ODS), Power BI, and other Reporting and Analytical platforms that may be used at the University.
• Recommended and socialize best practices, standards, and development strategies in enterprise reporting and analytical tools (Example: Agile approach).
• Develop and maintain documentation on analysis and reporting deliverables.
• Collaborate and provide input to new technology opportunities that will have an impact on the enterprise-wide reporting and analytics systems.

Marginal Duties:

• Engage with third party system and applications as assigned.
• Assist in system integrations.
• Perform other related duties as assigned.

Qualifications:

• Bachelor’s Degree in technical discipline from an accredited College or University or equivalent education and experience.
• 4 years of data analytics/report writing experience.
• Experience with relational database structures.
• Expertise in Power BI Report Development and SQL Programming required.
• Experience supporting Ellucian Colleague and knowledge of Ellucian database schemas preferred.
• Strong data analysis skills.
• Working knowledge in server, storage, and infrastructure technologies.
• Proficiency with Microsoft Office, including Word, Excel, and PowerPoint.
• Ability to resolve problems effectively, efficiently, as a team member and/or independently

Required Knowledge, Skills, and Abilities:

• Ability to consistently meet deadlines and provide well-vetted reporting and business recommendations.
• Must be able to communicate and work effectively, both verbally and in writing, with students, faculty, and staff of diverse backgrounds
• Ability to work independently with minimal supervision.
• Enthusiastic service orientation with sensitivity to the needs of users at all skill levels while maintaining a high level of customer service standards.
• Maintain a professional and tactful approach in all interactions, ensuring confidentiality and an individual’s right to privacy regarding appropriate information.
• Ability to travel as needed to participate in professional meetings, conferences, and events (minimal).
• Ensure compliance with professional and technology standards, license and regulatory requirements, and Western New England University standards, policies, and procedures.
• Flexibility to work occasional evenings or weekends as necessary.

Hours:

• Normal work hours from 8:30am to 4:30pm daily.
• Additional hours as needed to complete tasks and assignments on schedule.

​​​​​​​​​​​​​​​​​​​​​​​​​​​​Excellent benefits including tuition remission for employee, spouse, and dependent children.

Western New England University (WNE) is a private, nationally ranked, comprehensive institution with a focus on preparing work-ready and world-ready graduates. Founded in 1919 in Springfield, Massachusetts as a division of Northeastern College, WNE’s 215-acre suburban campus serves more than 3,700 students, including over 2,500 full-time undergraduates. More than 47,000 alumni have earned degrees through its 90+ undergraduate, graduate, and professional programs at Colleges of Arts and Sciences, Business, Engineering, and Pharmacy and Health Sciences, and School of Law. Students come from 39 U.S. states and territories and 23 countries. Of 45,104 living alumni, 30% remain within the region, residing in the four Western Massachusetts counties and northern Connecticut.

WNE is classified among nationally ranked universities in US News and World Report, and among the Top 100 Undergraduate Engineering programs, and in the Doctoral/Professional Universities category in the Carnegie Classification of Institutions of Higher Education.

Western New England University is an Equal Opportunity Employer.  We welcome candidates whose background may contribute to the further diversification of our community.