Counter Sales
Entry
Wholesale Gardens - Houston, TX
Full Time
None
None
Day
General Labor
About Us

Wholesale Gardens has been serving the professional landscape industry in Houston since 1998. We offer a full selection of products and material to support independent landscapers whether they are refreshing a small residential garden or installing a large commercial project.

Our daily inventory ranges from specimen plants, trees, shrubs, color plants, and cut grasses. We also offer a wide variety of mulches, compost and soils, as well as a curated selection of beautiful pottery.

Description

Essential Tasks or Responsibilities of the Job:

  • Receive payment by cash, check, and credit cards.
  • Issue receipts, credits, or change due to customers.
  • Greet customers entering establishments.
  • Tabulate bills using POS system.  
  • Answer customer’s questions, and provide information on procedures or policies and resolve complaints.
  • Process merchandise returns and exchanges.
  • Request information or assistance using 2 way radios.
  • Prepare daily reconciliation of cash drawer.  
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Assist physical inventory during the year.
  • Multi-tasking environment of walk-ins/calls/email orders.

Essential Skills to Perform Job: 

  •  Good communication skills.
  •  Excellent customer service skills.
  •  Outwardly friendly and helpful to customers. 
  • Ability to work as a team member with inside sales group.
  • Computer knowledge.
  • English – strong reading and writing.
  • Bilingual skills – English and Spanish preferred.
  • Active learning and listening.
  • Critical thinking.
  • Communication skills.
  • Interpersonal skills.
  • Service orientation.
  •  Conflict resolution.

Physical requirements of the job:  

  •  Bending or twisting the body.
  • Keeping or regaining balance.
  • Making repetitive motions.
  • Standing.
  • Walking/running.
  • Sitting.
  • Kneeling, crouching, and squatting.
  • Pushing or pulling objects.
  • Bending/stooping.
  • Grasping/squeezing.
  • Load, unload, or stack containers, materials, or products.
  • Using hands to control, handle or feel objects, tools, or controls.
  • Keyboarding.

Environmental Elements of the job:  

  • Work indoors, environmentally controlled.
  • Sounds, noise levels are distracting and uncomfortable.

Tools, equipment, and technology utilized for job: 

  • Desktop computers.
  • Electronic email software.
  • Microsoft excel and/or word.
  • Accounting software.
  • Credit card readers.
  • Payroll system (Paycom).

What makes this position different from the next level up and/or level down?  

  • Ability to handle cash responsibly.
  • Excellent customer service skills.
  • Strong English language, reading, and writing skills.
  • Responsible and trustworthy with company assets.
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