Member & Financial Services Representative FLOAT

Are you a people person who loves helping others and thrives in a dynamic environment? We’re looking for a versatile, motivated team player to join us as a Member & Financial Services Representative FLOAT at Maine State Credit Union. In this role, you’ll make a meaningful impact by building strong relationships, supporting members through financial decisions, and contributing to the success of branches across our entire organization.

What You’ll Do:

• Be a Go-To Resource: Travel between branches to provide frontline coverage where needed, ensuring our members always receive top-tier service.
• Support Members: Assist members with everyday financial transactions, from deposits and withdrawals to loan applications and online banking tools.
• Build Relationships: Engage with members to understand their needs, offer personalized solutions, and share the benefits of our products and services – including financial education tools.
• Problem-Solve with Purpose: Help members troubleshoot issues and support teammates by offering guidance and technical know-how on all our services.
• Stay Informed: Keep up to date with products, policies, and services so you can serve with accuracy and confidence every day.

Why You’ll Love It:

• You’ll Make a Real Impact: Help members make sound financial decisions and support their financial well-being.
• Every Day is Different: You’ll gain a broad skillset while working across multiple locations and teams.
• A Culture of Growth: We value learning and initiative. You’ll have opportunities to grow personally and professionally.
• Team Spirit: Work with passionate, supportive teammates who are focused on service, collaboration, and excellence.

Qualified Candidates Bring:

• 1-2 years of related experience (retail or financial service preferred)
• A passion for people, strong communication skills, and a knack for solving problems
• Tech-savviness and comfort working with banking software, MS Office, and calculators

Benefits of Employment with Maine State Credit Union:

In addition to our world-class culture, a fun and supportive work-environment our employees appreciate the work-life harmony they are able to achieve as part of our team. 

• We are also proud of the benefits we offer:
  • Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 100%
  • HSA – generous employer contribution
  • Employer funded HRA
  • Employer-subsidized Dental and Vision Insurance
  • 100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
  • Accident Insurance
  • Competitive wages, and annual evaluations with compensation adjustments
  • 401(k) employer match, plus annual discretionary contribution
  • Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
  • Paid Parental Leave
  • Education reimbursement - up to $5,000 annually for undergraduate &  $10,000 annually for graduate degree
  • Opportunities to volunteer in our local communities
  • 100% Employer Paid EAP which includes 8 free mental health sessions
  • Wellness Reimbursement of up to $150
  • Free coffee, tea, and hot chocolate and an abundance of food