Program Assistant, On-Call

General Summary

On an on-call basis, assist program staff and volunteers with packaging and delivery of meals; client eligibility assessments and reassessments; volunteer coordination and maintenance of accurate records for Meals 4 Kids participants and volunteers. Responsible for administrative tasks as assigned.

Principal Duties and Responsibilities (Essential Functions)

• Perform Meals on Wheels delivery duties for routes lacking volunteer coverage in assigned service area
  • Ensure the proper packing and on-time delivery of meals to program participants by following all standards
  • Follow up with participant if driver is unable to deliver the meal. Redeliver meals as necessary
• Assist with re-packing of bulk food items for distribution to families
• Assist with client eligibility assessments and annual reassessments as needed
• Assist with volunteer coordination as needed
• Complete administrative tasks as assigned
• Participate in in-service training and attend required meetings

• Other duties as assigned

Education & Knowledge

• High School diploma or equivalent
• Valid Food Handler’s Certification or ability to obtain within two weeks
• Valid driver’s license, auto insurance and transportation required

Skills, Abilities & Experience

• Ability to work with and coordinate volunteers
• Strong organizational, record keeping, time management and multi-tasking skills including the ability to set priorities and be flexible to last-minute changes 
• Ability to work in a team environment and effectively communicate with diverse populations including minority, low income and persons with disabilities
• Ability to repetitively move 35lbs; routinely moves cooler and cooler bags from one location to another and from various heights in preparation of and for the completion of meal delivery; ability to ascend stairs and move around on city sidewalks
• Strong computer skills including Microsoft Office Suite and ability to learn new computer programs; experience with client data management systems a plus

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.

Working Conditions/Physical Demands

• Fast paced, with significant people interaction
• Frequent driving throughout service area
• Frequent navigation of sidewalks, apartment buildings and stairways
• May be required to move up to 50lbs, 35lbs repetitively and ability to frequently position self to stoop, bend and crouch
• Sitting for short periods of time and typing
• Dexterity of hands and fingers required for operation of general office equipment
• May be required to work evenings and weekends for special events
• Must pass pre-employment screening

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.  This document does not create an employment contract, implied or otherwise; employment in this job is an “at will” employment relationship.