Summary: Responsible for enhancing and improving the SRI experience specifically in the areas of Artful Dining, Zestful Activities, and Heartfelt Care by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Demonstrates and promotes SRI's core value of the Golden Rule treating others, including residents, families, visitors, and associates, in the same way we would like to be treated.*
2. Responsible for and accountable for the organization, planning, and daily operations of the IL/assisted living and/or memory care community.*
3. Directs and supervises the work of associates in providing for the care and needs of the residents.*
4. Demonstrates an ability to apply concepts of excellence in customer service and conducts duties in a positive, customer friendly manner.*
5. Demonstrates an ability to make sound and timely decisions as needed or required and can set and manage priorities.*
6. Demonstrates an ability to look at tasks/processes/systems for completing work responsibilities and suggests improvements for effectiveness and efficiency.*
7. Demonstrates an ability to motivate all associates.*
8. Manages community overall budget consistently by meeting or exceeding monthly, quarterly, and YTD budgeted expectations.*
9. Ensures staff schedules are based upon budgeted FTE's and that assignments guarantee efficiency.*
10. Plans, organizes, and coordinates the community HR operations inclusive of staff work performance, compensation, recruitment/retention strategies, orientation and training, compliance with federal and state regulations, and associate record/files.*
11. Coaches/counsels associates in a respectful manner.*
12. Completes the associate performance evaluations in accordance with established policy.*
13. Monitors expenditures weekly to ensure compliance with over all budgeted monthly amounts.*
14. Schedules associates based upon budgeted FTE's and prepares assignments to ensure efficiency.*
15. Demonstrates a working knowledge of and is compliant with all community policies and procedures.*
16. Works timely to resolve concerns that are identified by residents/families and/or associates.*
17. Oversees all resident services to ensure all required service and documentation is completed timely and in accordance with community policy and AHCA regulations.*
18. Responsible for acting as essential personnel especially during emergencies/inclement weather, and is required to report or remain at community until services are no longer needed.*
19. Makes self available to come into work during off shift hours when needed/required due to staffing concerns.*
20. Provides “hand on” care on an as needed basis to meet the needs of the residents.*
21. Maintains a safe and secure working environment free of objects/situations that could cause harm and/or falls to residents, families, visitors and associates.*
22. Understands and complies with HIPAA regulations.*
23. Knows, understands, and follows established policy and procedures in emergency situations.*
24. Practices good body mechanics and safe working habits always.*
25. Wears clean and appropriate dress per established policy always.*
26. Takes initiative in work, seeks out additional information, and offers solutions/suggestions.
27. Performs all other reasonable duties as assigned or as requested.
28. Takes on special projects or assignments outside of regular duties willingly.
Supervisory Responsibilities:
Directly supervises in all departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stoop, kneel, crouch or crawl. The employee is occasionally required to sit, climb or balance, and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to blood borne pathogens.
