Retail Store Associate

GENERAL SUMMARY:

To extend the museum’s educational facilities, enhance the visitor’s experience, and
generate funds to support the museum through sales and outstanding customer service.
10-29 hours per week, weekdays, some evenings and weekends required.

DUTIES AND RESPONSIBILITIES – ESSENTIAL FUNCTIONS:
• Greets and assistances customers by providing knowledgeable and accurate information on shop
merchandise and museum related information.
• Operates the computer using the Point of Sale (POS) program.
• Opens and closes the Shops on time and handles opening and closing procedures on the POS.
• Assists with special events and Shop volunteers.
• Understands and follows completely all Museum and Shops policies and procedures.
• Assists in maintaining an attractive shop with cleaning and display.

ABOUT THE MINT MUSEUM
As the oldest art museum in North Carolina, with one of the largest collections in the Southeast, The Mint Museum offers its visitors inspiring and transformative experiences through art from around the world via innovative collections, groundbreaking exhibitions, and riveting educational programs. The Mint Museum is a non-profit, visual arts institution comprised of two dynamic facilities: Mint Museum Uptown and Mint Museum Randolph.

Located in what was the original branch of the United States Mint, Mint Museum Randolph opened in 1936 in Charlotte’s Eastover neighborhood as the state’s first art museum. Today, in a beautiful park setting, intimate galleries invite visitors to engage with the art of the ancient Americas, ceramics and decorative arts, fashion, European art, and African art, among other collections. Resources include a reference library with over 18,000 volumes, a theater featuring lectures and performances, and a museum shop offering merchandise that complements both the permanent collection and special exhibitions.

Mint Museum Uptown houses the internationally renowned Craft + Design collection, as well as outstanding collections of American, contemporary, and European art. Designed by Machado and Silvetti Associates of Boston, the five-story, 145,000-square-foot facility combines inspiring architecture with cutting-edge exhibitions to provide visitors with unparalleled educational and cultural experiences. Located in the heart of Charlotte's burgeoning center city, Mint Museum Uptown is an integral part of the Levine Center for the Arts, a cultural campus that includes the Bechtler Museum of Modern Art, the Harvey B. Gantt Center for African-American Arts and Culture, the Knight Theater, and the Duke Energy Center. Mint Museum Uptown also features a wide range of visitor amenities, including the 240-seat James B. Duke Auditorium, the Lewis Family Gallery, art studios, a restaurant, and a museum shop. For more information, visit www.mintmuseum.org

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

EDUCATION: Some college preferred
PROFESSIONAL EXPERIENCE: Retail experience preferred
KNOWLEDGE/SKILLS/ABILITIES:

Excellent verbal and people skills. Computer proficiency required.
Able to stand for long period of time. Able to lift up to 25 lbs. Access to transportation in order to work at both
locations of the Museum.

WORKING CONDITIONS:

Normal office environment. Occasional nights and weekends required. Some climbing on
ladders and lifting of up to 25 pounds.
Supervisory responsibilities: No

DESIRABLE QUALIFICATIONS/ATTRIBUTES:

Common sense, trustworthy, neat appearance, dependable Neat appearance
 

DESIRABLE FUNCTIONS:

• A positive and upbeat personality
• An interest in and willingness to learn about art and crafts
• Understands and uses the POS system with efficiency
• Gives outstanding customer service
• An ability to be open and friendly with all visitors
• An ability to stay cool under pressure
• Common sense and an ability to think on your feet
• Completely trustworthy
• Neat appearance
• Dependable.

ADDITIONAL EDUCATION, CERTIFICATION OR PROFESSIONAL DESIGNATIONS:

Knowledge or willingness to learn about art.

DISCLAIMER:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. The Mint Museum reserves the discretion to change this job description at any time.