OUTREACH ENROLLMENT COORDINATOR

We are seeking an Outreach & Enrollment Coordinator to join our team!

Rocking Horse Community Health Center (RHCHC) is a Federally Qualified Health Center (FQHC) that provides healthcare services to the Clark and Madison County communities.

The O&E Coordinator supports patients in gaining access to affordable healthcare by providing direct assistance with sliding fees, Medicaid, marketplace coverage and benefit education.  Also serves as a patient advocate, helping patients to navigate financial barriers to care, while maintaining accurate reporting for compliance and operational success.

This opportunity has a generous compensation package.  In a full-time position, you will be offered Medical, Dental & Vision benefits, Company Paid Life, & LTD insurance, and the potential to earn and accrue up to 4 weeks of PTO per year along with 10 paid holidays.

RHCHC is located within walking distance of downtown Springfield, which offers a wonderful variety of locally owned & operated eateries, bakeries & coffee shops.  Springfield is centrally located between Dayton & Columbus, which offers a high quality of life, and low cost of living in Southwestern Ohio.   Clark County has excellent school systems and is home to Clark State College and Wittenberg University.

To apply for and learn more about our mission driven organization, please visit our website @ www.rockinghorsecenter.org. All inquiries are confidential.

Position Info:

Position Title: Outreach & Enrollment Coordinator

Primary Service Center:  Springfield, Ohio – Onsite for South Limestone location.

FLSA Status:  Non-Exempt – Hourly Position.

Work Hours: Full-time position

Education Requirements:

Minimum: High School Diploma or GED is required – associate’s degree or higher is preferred.

Knowledge and experience with Marketplace Insurance is required.

Required to understand policies and procedures regarding Private Health Information (PHI) and HIPAA.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

1. 1. 1. 1. Education and or Experience: High School Diploma or GED is required and three to six months’ related experience and or training.  Associates degree or higher is preferred.
2. 1. 1. 2. Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one–on–one and small group situations to customers, clients, and other employees of the organization.
3. 1. 1. 3. Mathematical Skills: Ability to add and subtract multiply and divide in all units of measure using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and draw and interpret bar graphs.
4. 1. 1. 4. Reasoning Ability: Ability to apply common sense understanding to consistently carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
5. 1. 1. 5. Computer Skills: To perform this job successfully, an individual should have knowledge of Accounts Receivable software, spreadsheet software and Word processing software.
6. 1. 1. 6. Certificates, Licenses, Registration: A current driver’s license and an acceptable driving record. An individual who poses a direct threat to the health and safety of himself/herself or others in the workplace will be deemed not qualified for this position.
7. 1. 1. 7. Other Skills and Abilities: The duties of this position are performed within the mission, vision, and values as defined by the Board of Directors. Must demonstrate an understanding of the role of Federally Qualified Health Centers as a safety net for all persons without regard for their ability to pay for services; appreciate patient-centered care in a medical home; and be committed to quality, comprehensive services through a team approach.
8. 1. 1. 8. Confidentiality: The individual understands that the highest standard of confidentiality is essential. Required to understand the privacy policies and procedures. Patient Health Information (PHI) and Employee Information is confidential, only the minimal amount of PHI or Employee information necessary to accomplish the internal purpose is to be shared or released.
9. 1. 1. 9. Adaptability: Ability to keep receptive to change and new ideas for improvement of work processes. Ability to consistently follow instructions, both verbal and written, as well as established policies and procedures.
10. 1. 1. 10. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and stand; use hands to fingers, handle or feel and talk and hear. The employee is frequently required to walk. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
11. 1. 1. 11. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The position involves regular interaction with patients and other members of the public. The noise level in the work environment is usually moderate. Occasional exposure to blood, body fluids, or tissues may occur. Schedule is dependent upon organization needs and may include evenings and weekends. May be sent home if demand is low or be requested to work overtime when demand is high.