Overview:

The Performance & Strategy Specialist is an in person Full-Time Position (Not Remote). The hiring range is $63,000 - $68,000 Annually.  Our benefits include medical, dental, vision, life insurance, flexible spending account, 457 plans(s), IMRF Pension, 10 days’ vacation, 8 ½ holidays, 12 days of sick time and personal days. Free pool/rink and fitness center members and discount on programs.

Job Purpose: 
The Performance & Strategy Specialist is responsible for the management, quality, and interpretation of data used across the Park District. This role ensures data is accurately collected, maintained, and integrated into organizational dashboards. The analyst plays a critical role in analyzing participant demographics, program and facility usage, and other key performance indicators to provide actionable insights that support decision-making, marketing, and strategic planning. Additionally, the analyst will utilize secondary data, e.g., census data, etc. to aid in storytelling and communicating with our external stakeholders to help them understand how the park district services the community.

Essential Functions:

• Maintain and oversee data sources used across the agency ensuring that inputs from multiple systems (e.g., recreation software, surveys, attendance systems, etc.) are clean, consistent, and accurate.

• Identify data discrepancies and collaborate with departments to correct errors or gaps.

• Remain current in technologies necessary for effective data collection and analysis.

• Lead the Park District’s performance management system (MPower) including reviewing data, identifying trends, and posing questions associated with performance.

• Host quarterly MPower meetings to engage management staff in exploring key performance indicators to assist in data analysis and interpretation.

• Analyze trends in program performance, participation, facility use, demographics, and other key performance indicators.

• Respond to internal requests for data and reports; assist staff in accessing and interpreting data relevant to their work.

• Translate data into meaningful narratives and visualizations that inform strategy, programming, marketing, and community engagement.

• Integrate and analyze secondary data sources (e.g., U.S. Census, IPRA benchmarking, community surveys, etc.) to add context to internal data and support community understanding.

• Provides verbal and/or written reports communicating project progress, problems and solutions.

• Coordinate research efforts within the District and externally on a variety of topics.

Additional Functions

• Prepare routine and special reports as directed

• Attend special project meetings as necessary or requested

• Assists when needed with special projects and events (i.e. Fall Fest, Day in Our Village, Frank Lloyd Wright Race)

• Serves on assigned committees upon request (i.e. Safety, Innovation, etc.)

Knowledge, Skills, and Work Experience Required:

• Bachelor’s Degree (4year) in Data Analytics, Statistics, Business, or related field

• 3+ years of professional experience in data analysis, business intelligence, or a similar role. Experience in government, parks and recreation, or non-profit sector a plus.

• Proficient in data tools such as Excel, IDashboards, or similar dashboard platforms.

• Proficient in Microsoft Applications

• Strong analytical skills and the ability to interpret and communicate data clearly.

• Experience with data cleaning, integration, and reporting from multiple sources.

• Excellent attention to detail, organizational skills, and the ability to manage multiple projects simultaneously.

Recommended:

• Excellent analytical and technical skills

• Knowledge and experience in Microsoft Office applications

• Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 3 months of employment

Work Environment, Physical Demands and Considerations:

• In-office hours required.

• Frequently sitting, walking, standing, typing.

• Occasionally climbing, balancing, and stooping.

• Strength Work requires handling of average weight (up to 50 lbs.) with or without accommodations materials or equipment.

• Other requirements may include talking, hearing, and seeing to perform the following necessary duties: Operate assigned office equipment including but not limited to computers, printers, copiers, and telephones.

• Normal office conditions for the majority of work; may include occasional light and temperature variations.

• Prolonged hours seated at a desk.

• Include prolonged hours of computer use.

• Ability to present ideas and recommendations in a concise verbal and written manner.

• Ability to understand and carry out verbal and/or written instructions efficiently, effectively and accurately.

• Ability to handle questions, complaints and concerns from the public or staff in a friendly, courteous and professional manner.

• Ability to handle problems and make quick and reasonable decisions in determining how to manage miscellaneous situations, questions, complaints or concerns from staff, Board members, or the public.

Customers:

Internal: Other Park District staff and Board members

External: Patrons of Park District of Oak Park, residents of Oak Park

This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job.  Duties, functions, activities or responsibilities may change at any time with or without notice.  

The Park District of Oak Park is an equal opportunity employer!