Purgatory Snowcat Adventures - Business Manager

Purgatory Snowcat Adventures - Business Manager

General Purpose:

The Business Manager at Purgatory Snowcat Adventures oversees daily operations, staff schedules, guest
reservations, and financial records. They ensure the smooth operation of all off-snow activities, including
snowcat skiing, scenic tours, and dinners. The Business is also responsible for maximizing current
revenue streams and developing new ones that leverage operational resources.

This is a Seasonal Salaried position that offers benefits including medical, dental, vision insurance, 401K options, and a
free season pass for you and your dependents. Purg is currently hiring summer trail crew positions that would allow this
position to become a Full Time, Year Round position for candidates with applicable summer operation skills. All full
time, year round positions are eligible for an annual bonus in addition to regular wages. For a full list of benefits visit
https://www.purgatory.ski/employee-benefits/.

Essential Duties/Responsibilities:  

This 4-5 days per week position involves both on property and remote work and requires flexibility in addressing certain
situations outside of regular operating/business hours.

Revenue and Marketing Management:
● Maximize revenue opportunities while understanding overhead costs for specific endeavors
● Identify current and prospective consumer groups and assist in development of more effective marketing reach
● Structure pricing and sales to compete within the industry

Guest Management:
● Handling guest inquiries, addressing concerns and vetting ability levels.
● Processing guest reservations, managing the booking calendar and consolidating interest for ski trips into a
common day.
● Communicating with guests regarding itinerary, necessary gear, snow and weather conditions.
● Coordinating special requests or dietary needs.
Staff Management:
● Hiring, training and communicating with office assistants.
● Close collaboration with the Lead Guide in hiring on-snow staff.
● Scheduling staff shifts to meet operational demands.
● Overseeing staff payroll, wage structure and benefits.

Administrative Tasks:
● Attending weekly management meetings
● Managing office sales systems and procedures.
● Maintaining accurate customer information.
● Managing an up to date Google Calendar with trips confirmed, dates with interest and detailed guest info for each.
● Communication with Marketing and IT, including info for social media posts, changes to website, product pricing
and sales
● Communication with F&B for snowcat dinners and cat ski lunches.
Financial Operations:

● Providing accurate financial records, including revenue tracking, expenses, and invoices for Purgatory
Accounting.
● Preparing and managing annual budgets and Capital Projects for the operation.
Logistics and Operations:
● Coordinating reservations, staff scheduling, and logistics of all non-ski related products.
● Managing equipment schedules, status and maintenance.
● Ensuring compliance with safety regulations and procedures.
● Liaising with guide staff to coordinate daily cat skiing operations including road work, snow evaluation and trips.

Agency Permitting
● In concert with the Lead Guide, oversee the following procedures relating to the USFS
○ Annual submission of an up to date Permit for San Juan Rec 1
○ Annual submission of Estimated and Actual Use reports
○ Communication with Outfitter Permit Administrator
● In concert with the Lead Guide Snow Safety Supervisor and Purgatory Patrol, oversee the following procedures
relating to ATF
○ Up to date Employee Possessor Questionnaires for all staff possessing explosives
○ Recording and filing Blast Reports for all AHR operations
○ Recording product usage for accurate magazine inventory and accounting

●In concert with the Lead Guide Snow Safety Supervisor and Purgatory Patrol, oversee the following procedures relating to ATF

• Up to date Employee Possessor Questionnaires for all staff possessing explosives
• Recording and filing Blast Reports for all AHR operations
• Recording product usage for accurate magazine inventory and accounting

Knowledge, Skills & Abilities: 

**Required**

• Proven leadership and management skills, including team building and conflict resolution 
• Excellent communication and interpersonal skills to interact effectively with guests and staff 
• Strong organizational and time management skills
• Proficiency in office software (Google Workspace, booking systems)
• Strong decision-making abilities in dynamic conditions and ability to adapt to changing situations 
• Knowledge of the ski industry and cat skiing operations
• Ability to work independently and as part of a team
• Efficient and flexible time management
• Customer service focus
• Willingness to work over holidays such as Christmas Break, New Years, and Spring Break.

**Preferred**

• Knowledge of local terrain, weather patterns, and how outside forces may impact strategies
• Comfortable operating snowcats and snowmobiles

Education and Experience: 

**Required**

• Highschool Diploma or GED 
• Valid Driver’s License (Colorado or ability to obtain)
• Experience with financial management and accounting practices
• Prior administrative experience, ideally in a hospitality or outdoor recreation setting

**Preferred**

• Experience in backcountry skiing and guiding, with an understanding of avalanche safety. 
• AIARE Recreation 2 or Pro 1 certification
• 1st Aid/ CPR, Wilderness First Responder or OEC
• B/A in business, resort or hospitality management

Working Environment/Physical Activities:
 
This 4-5 days per week position involves both on-property and remote work and requires flexibility in addressing certain situations outside of regular operating/business hours. Most days on-location begin around 7:30am and 8am. Shifts can vary in length with some days requiring 3-4 hours of work while other days are 10-12 hours long. Periods of high paced, busy work with guests is mixed in with slower office moments good for emails and phone calls. Mid day is normally more relaxed and allows for a lunch and ski break.
Computer and office work is common but an element of outdoor work is also expected, including some light work skiing or snowboarding. Physical demands related to the job include occasional work in snow, skiing at night and lifting skis and snowboards. Candidates with preferred qualifications could expect to spend time skiing in the backcountry assisting with trips, as well as operating snowmobiles and snowcats.