Ski School Supervisor (Child Focus)

The successful candidate will possess a passion for our sports, business, guests and team members. We expect our team members to have a team-focused attitude toward top performance, growth and development with excellent communication skills embodied in a collaborative style.

Duties & Responsibilities:

• Runs the day-to-day operations of the ski & snowboard school
• Primarily responsible for children’s ski and snowboard lessons, assisting with other programs as needed
• Hire, train, and coach instructors
• Scheduling and time sheets
• Coordinate with other departments to create a seamless experience with lessons and programs
• Reporting and tracking of ski school performance
• Provides exceptional guest service through the efficient organization of instructors and support staff
• Resolves guest and employee issues as needed with professionalism
• Properly utilizes department tools and software for the structure and organization of lessons
• Responsible for coaching, measurement, and recognition of employee performance - including seasonal performance reviews
• Mentors and assists in the development and training of future leaders

Qualifications:

• 3+ years working in snow sports school, preferably with leadership experience
• Ability to positively influence and support others
• High levels of emotional intelligence
• Superior communication skills
• Demonstrates ability to provide great guest service
• Strong understanding of school operations and the guest experience.
• Exceptional organizational skills

Additional Certifications (not mandatory):

• PSIA/AASI Instructor certifications
• PSIA Children’s Specialist Certification