Academy of Hope is seeking a detail-oriented Data Analyst who thrives on transforming complex datasets into actionable insights that drive educational outcomes for adult learners. If you have the technical expertise, analytical rigor, and focus to excel in a data-intensive role that directly impacts student success and organizational improvement, we want to hear from you.
About the Role
The Data Analyst plays a central role on the Performance, Evaluation and Research (PER) Team by serving as the lead for internal reporting, data sharing, and program evaluation. The Analyst works closely with other departments including Academics and Development to ensure that student data practices follow best practices, remain compliant with external requirements, and support organizational improvement.
The Analyst is responsible for interpreting and applying guidance from OSSE, DC PCSB, and other entities, and for ensuring that our internal systems remain aligned with changing accountability and compliance requirements. This position requires technical expertise, attention to detail, and the ability to transform and join complex data to surface meaningful insights to support programmatic decision-making and continuous improvement.
Reports to: Chief of Staff
Functional Area: Director of Performance, Evaluation and Research
Essential Functions and Responsibilities
Data Collection & Preparation
- Gather, clean, organize and combine student and program datasets from multiple sources (CASAS TopsPro, LACES, Salesforce, OSSE, and PCSB), ensuring accuracy, reliability, and timeliness.
- Collaborate across teams to refine data requirements and ensure alignment with internal systems, compliance, accountability and practitioner research needs.
- Support implementation of data collection protocols that meet external guidelines and internal reporting priorities.
Data Analysis
- Conduct statistical analysis of student demographics, assessments, enrollment, and program data to identify patterns, trends, and instructional implications.
- Perform exploratory analysis to uncover correlations, anomalies, and factors influencing student outcomes.
- Translate measurement and evaluation principles into practical methods that educators and leadership can use for monitoring student progress and program effectiveness.
Reporting & Visualization
- Produce regular and ad hoc reports for leadership, staff, OSSE, and PCSB, presenting findings in clear and actionable formats.
- Develop dashboards, charts, and visualizations to communicate complex data effectively to both technical and non-technical audiences.
- Provide senior leadership with timely data summaries and interpretation to guide program improvement and organizational decision-making.
Compliance & Quality Assurance
- Monitor and support timely submission of accurate data to OSSE and PCSB, troubleshooting issues and ensuring full compliance with accountability requirements.
- Implement quality control processes to validate data accuracy and reliability across systems.
- Review, validate, and document data outputs to ensure consistency with AoH, OSSE, and PCSB reporting standards.
Collaboration & Systems Development
- Work with the Salesforce Administrator and IT team to maintain and enhance SIS and CRM systems for optimal data organization and reporting.
- Partner with program staff to ensure data systems support instructional and operational goals.
- Participate in cross-functional projects, providing analytical expertise to inform program design, evaluation, and grant reporting
