Accounting Manager Underwriting Specialist

Our company is growing and in need of a well-spoken, professional, and friendly Account Manager / Underwriting Specialist. Flat Rate Funding Group is an invoice factoring company for the freight industry. We are growing and are looking for the right candidate to help sustain our continued growth. This is a Salary and full time position 8:30am to 5:00pm -Monday to Friday.

The Account Manager / Underwriting Specialist will oversee multiple factoring client accounts by providing exceptional customer service, as well as assist with onboarding of new factoring and fuel card prospects via underwriting. This position will also support our accounting and finance team with other duties and projects as needed.

Account Manager Responsibilities

• Assist factoring clients with paperwork, invoice, payment and collection issues
• Train clients how to use factoring portal
• Respond to requests from freight brokerages in need of items from factoring clients
• Oversee processing and collections team to ensure purchases are accurate in factoring software and monitor collection efforts
• Perform verification, processing and collection duties when necessary
• Perform credit checks on potential factoring debtors as needed
• Post customer check payments into factoring software and scan checks via check scanner

Underwriting Responsibilities

• Evaluate potential application background information including financials and credit resources to analyze risk.
• Setup new clients within operations systems and communicate with sales and support teams throughout the review process.
• Review UCCs and other legal documents.
• Maintain active and inactive client monitoring.
• Review and analyze reports, business documents, legal documents and tax documents of potential clients.
• Maintain communication follow-ups with clients, and internal departments to remain in compliance with regulations and business requirements.
• Work as a team to maintain project goals.

Other Responsibilities

• Formulate thoughtful and probing client/prospect questions to assist with underwriting process.
• Ensure complete and thorough analytical narrative and commentary on the request and make recommendations to mitigate risk or help win business.
• Evaluate strengths and weaknesses within each client and escalate risk and other issues
• Recommend process improvements in support of continuous improvement culture within Underwriting.
• Provide exceptional customer service; be responsive, knowledgeable and exceed customer expectations

• High school diploma or equivalent
• Strong communication skills to effectively connect with team and customers
• Highly organized and detail oriented to manage schedule, document interactions and professionally follow up on requests, issues and projects
• Ability to maintain records and multi-task within various responsibilities
• Skilled in dealing with financial and numeric data
• Self-starter who takes initiative to accomplish department goals
• Positive attitude and able to work well with various departments as well as clients
• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
• Preferred: Experience with transportation, factoring, financing, or banking
• Preferred: Experience with UCC (Uniform Commercial Code)
• Preferred: 2 years of customer contact experience
• Preferred: 2 years of collections experience

What we offer

• Medical, dental and vision after 30 days of employment
• AD&D and Life insurance
• Accrued PTO
• Paid Holidays
• Generous employee of the month program
• Availability to transfer departments or move up to a higher position