Technical Services Engineer (Entry Level)

Summary:

The Entry Level Technical Services Engineer will support all U.S. site operations by addressing technical concerns, resolving recurring issues, and ensuring the smooth functioning of turbine systems. Reporting to the Technical Services Manager, this role encompasses field assistance, technical support, turbine data analysis, training, documentation, and contributing to product improvements, project execution, ​​​​​​and service operations.

Responsibilities/Duties:

• Provide real-time technical guidance to technicians for troubleshooting and resolving field issues under supervision.
• Provide technical and operational support for the electrical grid connection of wind turbines (or other generation assets), ensuring compliance with grid codes, safe energization, and reliable integration of the system into the utility network.
• Assist in the design review, structural analysis, and lifecycle assessment of wind turbine blades.
• Provide engineering support for field and factory repairs, including root cause analysis, material compatibility evaluation, and verification of repair quality and performance restoration.
• Deliver in-field technical support for validation processes, third-party remediations, complex troubleshooting, and large corrective repairs (including after-hours support as needed).
• Support technical assistance for SCADA, CMS, EMS, VMP, and other relevant turbine products.
• Review and ensure technical accuracy of work instructions, checklists, and other documentation.
• Support in scheduling, developing, and delivering detailed technical training sessions to address recurring faults and reduce meantime between failures (MTBF).
• Analyze fleet fault trends to identify needs for escalation, troubleshooting documentation, or additional support under supervision.
• Guide proactive inspections to mitigate faults and improve operational reliability.
• Compile and maintain comprehensive troubleshooting guidance.
• Collaborate with the supply chain team to identify alternative equipment suppliers for urgent needs.
• Assist the site managers in improving the quality of site management, turbine performance, and technician conduct.
• Assist in training technicians on part failure analysis, repairs, and testing procedures.
• Follow Goldwind America’s HSE policies, procedures, and guidelines of the project safety plan, including safety statistics, accident reporting and investigation, etc. to maintain proper operation.
• Promote and contribute to the company’s ISO program certification. Perform annual quality assurance reviews to ensure lifecycle maintenance and site operations meet Goldwind’s KPI requirements.
• Other duties as assigned by the manager.

Required Education/Experience:

• Bachelor's degree in electrical engineering or mechatronics engineering, or a bachelor's degree in another engineering discipline with a minimum of six months of working experience in the wind, solar, or Battery Energy Storage Systems(BESS) industry.

Desired Qualifications/Core Competencies/Skills:

• Excel in operational and analytical problem-solving for new and existing technologies.
• Ability to diagnose and resolve complex electrical and mechanical issues.
• Ability to read panel schematics, wiring diagrams, and control system algorithms.
• Work proficiency with Microsoft Office products (Word, Excel and PowerPoint)
• Must be a team player and a quick learner.
• Strong work ethic and self-motivation.
• Good planning, organizational, and time-management skills.
• Good interpersonal, written, and oral communication skills.
• Familiarity with construction environments, including safety protocols and PPE usage.
• Ability to travel domestically and internationally up to 40% of the time.
• Ability to work outdoors in various weather conditions and at heights exceeding 100 meters (330 feet).
• Capable of lifting and manipulating objects up to 50 pounds.
• Compliance with fall protection and PPE standards (maximum combined weight of 310 pounds).
• Bilingual in English and Mandarin Chinese is preferred.

Benefits:

• Annual Bonus Potential
• 100% Company Paid Premium Medical and Dental Plan for Employees and Eligible Dependents Beginning Day One
• Affordable Vision Plan Available on Day One
• 401(k) Company Matching and 401(k) Vests on Day One
• Basic and Voluntary Life insurance, Group Accident Insurance, AD&D, Group Critical Illness, Short-term and Long-term Disability
• Paid Maternity and Bonding Benefits
• Flexible Spending Account (FSA) Plans including Healthcare FSA, Dependent Care FSA, Transit and Parking FSA
• Generous Paid Time Off
• Fifteen Paid Holidays
• Professional Development Reimbursement

Goldwind USA offers a competitive compensation and benefits package. Available benefits are based on eligibility and salary based on qualifications and experience.

EEO Statement:
Goldwind is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.