Lead Field Service Engineer

What you’ll do…

• Conduct, support, and lead emissions testing in the field.
• Represent our organization as a technical expert and liaison to customers.
• Provide customer training and support whenever needed.
• Design and conduct experimental tests to evaluate products against specifications.
• Continually monitor current and future product specifications against market needs.
• Test and verify user-software functionality and data processing accuracy and completeness.
• Assist in production of user manuals and other technical documentation of products. Assist other departments in furtherance of Sensors’ goals.

REQUIRED:

Willing to travel domestically and, occasionally, internationally via air and land. (Road Warrior)

• Willing and able to work extended hours when in the field.
• Maintain a valid chauffeur driver's license.

IMPORTANT:

• Familiarity with diesel and gasoline engine operation.
• Mechanical aptitude, familiarity with tools, and willingness to apply both, especially when troubleshooting unfamiliar vehicle setups.
• Ability to work in a team environment at the office, and directly with customers from various parts of the world.
• Available to travel on short notice.
• Willingness to work with customer's schedules which can mean variable and unusual start and end times.
• Capable of lifting up to 70 lbs.
• Strong analytical skills. Determine cause and effect based on experimental data.
• Expertise in MS Office tools, particularly Excel.
• Professional oral and written communication skills.
• Excellent interpersonal skills.

DESIRABLE:

• Basic understanding of electronics and pneumatics (read schematics, wiring diagrams).
• Previous emission measurement experience.
• Experience with Portable Emissions Measurement Systems (PEMS).
• Ability to work with a variety of software-based tools