General Manager (Jamba Queen Kaahumanu - Maui)

Are you passionate about the food & beverage industry and eager to be part of a dynamic team? Fresh Dining Concepts is looking for talented leaders to join our growing family! 

Why Fresh Dining Concepts[FDC]? It’s in our Core Values 

• We put People First – we recruit and hire talented people and develop them with Jamba’s Whirl’d Class training 

• We Deliver Results – our team members create fresh, high caliber products for the active lifestyle every time. 

• We Make a Difference – in our team members, customers, and guests lives with great customer service and fresh, high caliber products. 

• We are [Be] Accountable – we stand by our service, our standards, and our brand  

• We love to Have Fun – by enjoying what we do and what we do for our customers and guests. 

Position Summary:  

Fresh Dining Concepts is looking for talented and enthusiastic JAMBA GENERAL MANAGERS [GMs] to be part of our Jamba Hawaii ohana! A Jamba General Manager is responsible for the overall operations, guest experience, sales performance and execution of brand excellence in a store. The Jamba General Manager is responsible for maximizing the sales and profits of the store and must maintain an exceptional level of guest service by developing strong store Team Members, Shift Managers, and Assistant GMs. 

Position Tasks & Responsibilities,  

As a Jamba General Manager, you will be at the helm of delivering extraordinary consumer experiences and fostering a dynamic work environment. Your role encompasses a diverse set of responsibilities; all directed towards elevating the guest experience and ensuring operational success: 

• Championing a culture of exceptional guest service, leading by example and inspiring your team. 

• Overseeing all aspects of Jamba operations, from food preparation to guest interactions. 

• Setting and achieving sales targets, driving revenue growth, and optimizing operational efficiency. 

• Managing inventory levels, ordering supplies, and maintaining cost controls. 

• Mentoring, training, and developing a skilled and motivated team of team members. 

• Creating and implementing strategies to enhance guest satisfaction and loyalty. 

• Addressing and resolving guest inquiries, concerns, and feedback with professionalism. 

• Collaborating with regional and corporate management to uphold brand standards. 

• Job Requirements/Physical Demands: 

• The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions. 

• The ability to lift to 50+ pounds. 

• Ability to work in a fast-paced, highly stressed environment when dealing with systems/guests/staff. 

• Work with agility. 

• Assist in training and developing new hires. 

• Occasional long hours within the state and applicable federal laws. 

• Ability to write simple correspondence [In English]. Ability to effectively share information in one-on-one and small group situations to guests, and other employees of the organization who only speak English for safety and communication purposes. 

• Ability to test products by taste, color, and smell. 

Qualifications:

• High school diploma or equivalent (GED) required, BA/BS degree preferred, or equivalent experience.
• Experience in coaching and developing teams in a retail environment.
• Availability to work shifts, including nights, weekends, and holidays.

Job Requirements/Physical Demands:

• Must be 18 years old or older.
• The essential job functions are prolonged/stationary standing, walking, squatting, bending, and repetitive and constant hand/arm motions.
• The ability to lift to 50+ pounds.
• Ability to work in a fast-paced, highly stressed environment when dealing with systems/guests/staff.
• Work with agility.
• Assist in training and developing new hires.
• Occasional long hours within the state and federal applicable laws.
• Ability to write simple correspondence [In English]. Ability to effectively share information in one-on-one and small group situations to guests, and other employees of the organization who only speak English for safety and communication purposes.
• Ability to test products by taste, color, and smell.

License/Certifications:

• Reliable transportation.
• Current ServSafe certification required. If certification is not current, must pass ServSafe certification within 30 days of employment.
• Food Handler Permit as required by local laws.
• Compliance with all local Health Department requirements.

Job Competencies:

• Guest service, effective communication, teamwork/collaboration, dependability, reliability, quality and safety focus, integrity, results orientated/time management, motivation/initiate, adaptability/ambiguity, financial acumen, decision making, maintaining positive composure, personal learning, and leadership/coaching of people.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The duties, responsibilities, and requirements presented in this job description are intended to be representative in nature and should not be construed as an exhaustive list.