Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Regional Maintenance Specialist to join our dynamic team in Bellevue, WA.
About the Company
HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!
Mission:
Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.
Vision:
DevCo’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.
Values:
- Quality: We deliver excellence in every aspect of our work.
- Commitment: We honor our promises with unwavering dedication.
- Teamwork: We achieve more together through collaboration and respect.
- Integrity: We uphold the highest ethical standards in all we do.
Pay Details: $34-$38 hourly
Schedule: Monday-Friday 8am-5pm
Benefits Offered
- Over 90% company paid medical benefits for employee coverage.
- 100% company paid dental and vision benefits for employee coverage.
- Healthcare and dependent care flexible spending accounts.
- Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
- Best-in-class voluntary insurance benefits.
- Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
- Discretionary bonus programs.
- Eligibility for a 30% housing discount consideration.
- Employee assistance program (EAP) with 24/7 counseling services.
- Company-sponsored industry training and certifications.
- 3 weeks of paid time off each year.
- Up to 12 paid holidays each year.
About the Position
The Regional Maintenance Supervisor role requires flexibility to work across multiple communities in multiple states to support the operational performance of the Company. This position will assist in the day-to-day operations of the assigned community to ensure optimum performance in areas including leasing and marketing, compliance, accounting, and resident satisfaction.
Job Responsibilities
- Work with Community Managers, Portfolio Managers, Regional Facilities Directors, Regional Maitnenance Managers and Maintenance Supervisors to ensure company standards and timely preparation of rent ready apartment homes to fully meet the demand of the market.
- Assist on-site team with turns, work orders and other projects.
- Assist Portfolio Managers, the Regional Facilities Director, and onsite teams with preparing and adhering to annual maintenance operating budgets. Understand property specific technology and ensure onsite staff utilize systems and technology as intended.
- Lead designated initiatives and projects. Provide dedicated support for Company programs and other related tasks as assigned.
- Provide employees with leadership and guidance through established mentorship and training initiatives. Collaborate with the Training Manager or other department leaders to implement Company training and development initiatives.
- Determine, implement, and follow up on any corrective action plans for deficiencies found at properties.
- Support the Preventative Maintenance schedule process, ensuring completion by deadline and appropriate follow up.
- Ensure company safety protocols are enforced and maintained.
- Support the HUD and National Standards for the Physical Inspection of Real Estate (NSPIRE) inspections, including updates and training
- Inform appropriate supervisor(s) of any observed or potentially hazardous situations for residents, team members, and guests, including all injuries/incidents.
- Ensure appropriate risk management procedures are taken, including incident reporting related to workplace injuries, property damage, and emergency action planning.
- Promptly and professionally respond to after-hours business needs and emergencies.
- Oversee capital expense projects by reviewing and approving the scope of work, vendor and completion of project.
- Facilitate positive vendor relationships and ensure all paperwork is completed/updated.
- Support initiatives to review and update the company’s Maintenance Manual.
- Engage employees through regular performance feedback, training, and coaching.
- Work with site teams to successfully interview, hire, train and retain employees. Work effectively with Human Resources to recruit and onboard new employees.
- Develop and maintain professional working relationships with other departments.
- Engage employees through regular performance feedback, training, and coaching.
- Implement new systems, programs and procedures as directed by the company. Effectively and appropriately use company technology and software.
- Conduct data analysis as assigned to determine performance measurements relating to unit turn times, service request completion, resident satisfaction, inventory, and other useful metrics. Report findings and provide recommendations for improvements.
- Support the Regional Facilities Directors in managing the Company’s maintenance procurement, negotiating equipment and service contracts including but not limited to landscaping, elevator maintenance, fire safety, and pest control to ensure cost effective performance and materials.
- Continually seek out training opportunities and stay up to date on industry/legal trends and changes.
