Inside Sales

At Cat i Glass, we take pride in creating a company environment that our employees enjoy coming to work in each day. We encourage employees to become their best!

Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen. Join the Cat-i Glass team today!

Job Summary: 

The Inside Sales position is responsible for collaborating with customers and production to meet the blueprint or customer requirements, costing custom glass components, and serving as the voice of the customer to production. 

If you are ready to be part of a WINNING team, we invite you to apply today!

Essential Job Functions: 

• Responsible for taking requests for quotes from sales personnel or customers to interpret them on how we would produce them on the production floor. Creating the process control needed to fabricate the parts, establishing the cost and quoting or relaying to salesmen as needed 

• Be the contact point coordinating with the Customer, the Outside salespeople, customer service and the production floor with regard to new parts and changes to old parts. 

• Meet with the production group during specified meetings to ensure that the new or changed "part's hand-off" from the Customer and Sales is understood by Production. 

• Be the point person with certain (assigned) house accounts in tandem with customer service. 

• Work with the entire sales team to ensure superior customer service through timely responses, collaboration, and professional communication. 

• Be involved with resolving customer-related quality issues as needed. 

• Coordinates related Inside and Outside Sales activities to ensure that quotes, inquiries and/or issues are handled in a timely, professional manner. 

Skills and/or Competencies: 

• Computer skills are a must 

• Ability to prioritize and multitask 

• Excellent communication skills are required 

Education/Experience: 

• Bachelor's degree preferred 

• Experience working in a job shop environment preferred with on the factory floor  

Physical Demands and Working Environment: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Perform job duties in an office environment by operating basic office equipment: fax machine, scanner, copier, desktop computer, and phone. 

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear repetitively.  

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to communicate clearly in person, over the phone, and via electronic means.

• Visual acuity required to read computer screens, documents, and reports.