Attractions Attendant

POSITION OVERVIEW

The Attractions Attendant is responsible for the safety and operations of attractions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Only operate attractions when certified (on-the-job training).
• Operate assigned attraction in accordance with company policy and procedure, state and federal regulations and safety protocols.
• Explain and enforces attractions rules and safety regulations including age and height restrictions, as necessary.
• Maintain and issues the proper equipment for the attraction (if needed).
• Control attraction while in progress and constantly monitors the attraction while in operation.
• Assists Guests in and out of attraction in a safe manner.
• Ensures that unauthorized personnel do not start rides or assist Guests.
• Inspect attractions and notify management immediately if mechanical or electronic problems are present.
• Ensure emergency matters are brought to the attention of the supervisor or manager on duty immediately.
• Cooperate with area supervisors to ensure the safety of Team Members and Guests.
• Assist Guests with inquiries, and always maintains good Guest relations.
• Provides first aid assistance, if certified, and notify area supervision.
• Maintain acceptable level of cleanliness and organization in immediate and surrounding work areas.
• Perform opening and closing procedures in assigned areas. Perform other duties as required.

WORK EXPERIENCE REQUIREMENTS

• Must be 16 years of age or older and have reliable transportation.
• Experience in the guest service industry, with demonstrated ability to ensure customer satisfaction and handle guest concerns is a plus.
• Demonstrated ability to calculate and count, read, and comprehend.
• Demonstrated ability to handle multiple tasks with effective follow-through.
• Demonstrated ability to see, hear, talk clearly, and write legibly. Bilingual is a plus.
• Ability to represent the best face of the organization to the public.

MINIMUM EDUCATION REQUIREMENTS

• High School Diploma or equivalent