Are you on a journey to find personal and professional fulfillment? At Crossroads Turning Points, we recognize the importance of making a positive impact on the lives of others. By helping individuals navigate the challenges of substance misuse and mental health, you can play a vital role in guiding them toward a healthier lifestyle and lasting recovery. Our caring team provides personal support in a warm and welcoming environment for everyone who walks through our doors.
We invite a compassionate and dynamic individual to join our team as a Team Lead Withdrawal Management Specialist. This position coordinates and monitors patient activities and daily operations of the assigned withdrawal management during the assigned shift. Efficiently multitask and delegate work to others.
Please note that all applicants must undergo a pre-employment drug screening, which includes testing for marijuana, as well as a comprehensive background check and TB test.
This position is for the graveyard shift (midnight to 8:00 AM).
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Assign tasks to employees on shift.
Cover the shift if the assigned employee calls in or fails to show up.
Addresses and resolves patients’ inquiries and complaints.
Cleans and organizes work area as needed.
Orders supplies and products.
Reports losses, employee behavioral issues, patient complaints, and other significant issues to upper-level management.
Adheres to and enforces company policies and guidelines.
Assists in interviewing applicants for open positions.
Oversees employee training sessions.
SUPERVISORY RESPONSIBILITIES:
None