Looking to find personal and professional fulfillment? At Crossroads Turning Points (CTP), our employees can make a difference every day by helping individuals facing substance use and mental health challenges build a healthy lifestyle for their long-term recovery. Our dedicated team provides personalized care to create an environment that fosters healing for everyone who walks through our doors.
We are seeking a dynamic individual to become the Interim Withdrawal Management Supervisor. The Withdrawal Management Supervisor oversees the daily clinical and operational functions at Pueblo and Colorado Springs locations. This role involves providing comprehensive clinical and administrative supervision, ensuring compliance with Medicaid documentation, and maintaining quality of care standards at both locations. The position requires travel between the facilities and on-call availability to support ongoing operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The following tasks are necessary for the role. Additional duties may be assigned as needed.
Oversee the clinical and operational functions of Withdrawal Management Services at the Pueblo and Colorado Springs locations.
Provide clinical supervision to staff, including the approval of Carelogic documentation.
Ensure that all documentation meets Medicaid quality standards and complies with all applicable requirements.
Conduct audits of patient records to verify accuracy, completeness, and regulatory compliance.
Train staff in Medicaid requirements and proper documentation practices within Carelogic.
Develop and implement clinical protocols and procedures for withdrawal management services.
Monitor and evaluate the effectiveness of programs and the quality of patient care.
Coordinate with medical staff to ensure patients receive appropriate medical supervision.
Manage staffing schedules to ensure adequate coverage at both facilities.
Facilitate regular team meetings and clinical case reviews.
Collaborate with community partners and referral sources.
Participate in quality assurance activities and continuous improvement initiatives.
Review and approve treatment plans and discharge summaries.
Respond to crises and provide clinical guidance to staff.
Ensure compliance with all regulatory requirements, including licensing standards.
Travel frequently between the Pueblo and Colorado Springs facilities.
Maintain on-call availability for after-hours clinical consultation and crisis management.
MANAGEMENT RESPONSIBILITIES:
Provide clinical and operational supervision to the staff of the Withdrawal Management Services.
Train and mentor clinical team members on best practices.
Conduct performance evaluations for staff members at both locations.
Review and approve time-off requests and timecards.
Manage the needs for programming supplies and equipment.
Organize and facilitate regular staff meetings and clinical supervision sessions.
Address and resolve workplace concerns and clinical challenges.
Monitor staff productivity and quality of care metrics.
Ensure staff compliance with clinical documentation standards.
Support the professional development of team members.
Participate in the hiring and onboarding of new staff members.
Implement and monitor clinical quality improvement initiatives.
