Medical Office Assistant

Job Title: Medical Office Assistant 
Location: 1115 Dow Street, Suite B, Murfreesboro, TN
Employment Type: Full-Time
Travel Required: Yes – Must be willing and able to travel to various clinic locations as needed

About the Role:

We are seeking a reliable and motivated Medical Office Assistant to join our healthcare team. In this role, you will be responsible for managing both patient check-in and check-out processes, supporting front desk operations, and providing leadership support to the front office team. This is an excellent opportunity for someone with a strong administrative background in healthcare and a passion for patient service and team leadership.

Discover the Amazing Benefits We Offer: 

• Excellent paid time off for a healthy work/life balance.
• We want to help you with your retirement, with our generous 401k plan. We will match 100% of the first 3% that you contribute, and 50% of the next 2% of your eligible contributions.
• Looking to further your education, we want to help! We offer education reimbursement, up to $10,000 per year (depending on employment status).
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• 100% Employer paid Short Term and Long Term Disability Insurance. 
• After landing your job, why not bring a friend on board? Refer someone you know to One GI®, and not only will they get a fantastic opportunity, but you'll also score a cool $500 referral bonus. It's a win-win!

Medical Office Assistant Duties:

• Greet and assist patients and visitors, identifying and addressing their needs.

• Answer phone calls and direct inquiries appropriately.

• Enter and verify patient demographic and insurance information in the EMR system.

• Check for necessary referrals and ensure all forms are completed and signed.

• Assemble patient charts and prepare for appointments.

• Schedule appointments, procedures, x-rays, and tests as requested.

• Collect co-pays, deductibles, and outstanding balances.

• Confirm appointments scheduled for the next business day.

• Manage and update patient records in accordance with HIPAA guidelines.

• Maintain an organized and professional front desk and reception area.

• Travel to other clinic sites as needed – reliable transportation and a valid driver’s license are required.

Qualifications:

• High School Diploma or equivalent required.

• Prior experience in a medical office or front desk setting preferred.

• Knowledge of medical terminology is a plus.

• Basic Life Support (BLS) certification required.

• Strong organizational, communication, and leadership skills.

• Ability to multitask and maintain professionalism in a fast-paced environment.

• Must have reliable transportation and be able to travel between clinic sites.

Why Join Us?

• Be part of a patient-focused, collaborative healthcare team.

• Opportunity to grow into a leadership role within the clinic.

• Make a meaningful impact on patient care and team development.

Apply today to become a valued member of our healthcare team!