Join IVX Health as Healthcare Operations Leader in Middle Tennessee!
Lead. Inspire. Transform patient care across Cool Springs, Columbia, Brentwood, Hendersonville, Hermitage, Murfreesboro, and Clarksville.
Are you a strategic operator with a passion for healthcare excellence? IVX Health is seeking a Regional Operations Director to lead our infusion centers throughout the Middle Tennessee market. In this pivotal leadership role, you'll drive best-in-class performance, cultivate high-performing teams, and ensure that every patient receives compassionate, top-tier care.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
What You'll Do
- Lead Market Operations
- Oversee daily operations across multiple infusion centers, ensuring a seamless and exceptional patient experience.
- Support P&L for your market, ensuring strong financial and operational performance
- Act as an escalation resource and problem-solver for operational and clinical challenges.
- Mentor and Develop Team
- Recruit, mentor, and grow a team of Practice Managers and center-level staff
- Oversee staffing, scheduling, and payroll, driving productivity and accountability
- Foster a collaborative, patient-centered culture focused on continuous improvement
- Drive Operational Excellence
- Partner cross-functionally with central teams (Finance, Marketing, Revenue Cycle, and Clinical Leadership) to optimize processes and resolve operational barriers.
- Support the launch and operational success of new infusion centers in the Middle TN area.
- Grow Patient Volume
- Collaborate with Business Development Managers to achieve patient census goals and drive growth across centers.
- Build and maintain strong relationships with key referral sources and vendor partners.
- Stay Ahead of the Industry
- Monitor industry trends, regulatory changes, and innovations to continuously enhance patient care and operational performance.
What We Are Looking For
- Bachelor’s Degree in Business Management, Healthcare Administration, or a related field (or equivalent experience).
- Minimum 5 years of leadership experience in a healthcare setting, preferably with multi-site management.
- Experience managing a P&L and leading clinical and administrative teams.
- Proven ability to drive operational excellence while delivering exceptional patient experiences.
- Strong interpersonal, communication, and organizational skills.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
- Join a national leader committed to raising the standard of care in the outpatient infusion space.
Why Join IVX Health
- Deliver exceptional care that improves the lives of patients and families in your community.
- Work alongside a dedicated, multidisciplinary team in a positive and patient-focused environment.
- Access professional development, leadership training, and tuition support.
- Enjoy a supportive culture with flexible scheduling and employee wellness resources.
- Innovate Healthcare Delivery – Be part of an organization that’s changing how infusion care is delivered in outpatient settings.
Benefits We Offer
- Medical, Dental, and Vision Insurance
- Health Savings (HSA) and Reimbursement Accounts (HRA)
- 401(k) with Company Match
- Short- and Long-Term Disability Options
- Fertility and Family-Building Benefits
- Life and AD&D Insurance
- Tuition Reimbursement & Continuing Education Support
- Paid Volunteer Time and Matching Gifts
- Wellness Resources and Mental Health Support
- Employee Referral Bonuses
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
