About Cabot
Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.
Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.
About Cabot-Managed Properties
Since 2022, Cabot has managed the strategy and operations of four exceptional golf courses across the United States, including Cascata and Rio Secco in Las Vegas, Nevada, Grand Bear in Saucier, Mississippi, and Chariot Run in Laconia, Indiana.
Position Overview
The General Manager is accountable for all areas of the Club, and on a daily basis directly manages all Club House functions.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Superior at the basics is the foundation for operational excellence. The General Manager is responsible for the implementation of all service/operating standards and associated training that lead to full achievement of the club’s goals & objectives.
- The General Manager will implement and monitor the processes to attract incremental guest play and revenue streams.
- The General Manager will look for and implement productivity and cost savings opportunities that do not detract from guest quality and service standards.
- The General Manager will directly oversee all golf operational areas. Holding the highest standards in all facets of the overall operation.
- The General Manager will directly lead the club house operations, ensuring the highest quality and standards of Food & Beverage, catering, and related services.
- The General Manager will oversee all Golf Course Maintenance operations and will work closely with the Golf Course Superintendent in maintaining the best possible playing conditions.
- The General Manager ensures the club is not placed in a position of liability by noncompliance with regulatory requirements and acts of negligence or poor management decisions.
- The General Manager is the catalyst and facilitator for the club in prioritizing long and short-term goals. He/she will execute the strategies to achieve the goals and updates progress against those goals.
- The General Manager is responsible for monitoring the financial health of the Club, developing budgets for approval. Recommendations as to adjustment of budgets and other financial matters are to be communicated on a timely basis to the EVP.
- The General Manager will supply monthly detail information on monthly financial results to the EVP.
- The General Manager will determine capital budget needs and prioritization and will manage those expenses as needed.
- The General Manager will develop, maintain, and disseminate a fundamental management philosophy that recognizes our staff is a key part of our sustainable competitive advantage.
- The General Manager will have a respectful vision to guide all Club personnel toward optimal operating results, employee morale, and guest services.
- The General Manager will help design programs intended to motivate and improve the performance of staff members. Such programs and initiatives should consider the needs of members and the staff and treat all constituents with respect.
- A primary task of the General Manager is to ensure that direct reports’ goals and objectives are defined, understood, evaluated and enhanced on a continuous basis, to meet the position expectations. These goals and objectives are to be in alignment with achieving our overall Club objectives and supportive of the General Manager objectives.
- The General Manager will develop and monitor basic personnel policies consistent with the Talent & Culture Department desire to treat team members fairly at all times, and compliant with laws and regulations Leadership
- The General Manager is responsible for providing energized, motivated leadership for key managers and staff. He/she is innovative and accepts responsibility for club performance in all areas. Additionally, he/she provides consistency and continuity for the Club and exhibits strong executive leadership to all areas of the club’s operation.
- Leadership characteristics include integrity, humility, respect and a strong moral compass. Any consistent lack of these characteristics readily identifiable by our guests, Team Members, and company leaders, shall be addressed by the EVP.
- Quality communications with the EVP, Team Members, and guests are an important part of leadership. He/she can clearly see and articulate the big picture and the road that needs to be taken.
- The General Manager is a decision maker. He/she will make decisions, within the scope of the position, take responsibility/ownership and share the success.
- The successful General Manager is highly visible to both guests and staff, and listens to their input, praise, and criticisms.
- The General Manager provides innovative, proactive solutions to identified issues which may be implemented within the budget constraints and consistent with the Club’s culture.
- The General Manager is the EVP’s primary information source to external influences that could affect the Club. He/she provides information on issues and trends with the potential impacts to the Golf Club along with recommended actions.
Requirements
- Consistent track record of employment with at least 5 years of senior leadership experience.
- Overall operating budget (P & L) responsibility of at least $1M.
- Bachelor’s degree in business administration, hospitality management, or related field of study from an accredited university.
- Management experience with responsibility of at least 20 employees with at least 2 direct reports.
- Expertise in service excellence.
- Understanding of excellent public golf club and hospitality business.
- Direct experience managing food and beverage operations as well as special events.
- Excellent knowledge of golf course agronomic practices.
- Demonstrated professional track record in the areas of:
- Financial Management
- Vendor Relationship Management
- Human Resources Management
- Public speaking and business writing
- Golf Operations
- Golf Course Maintenance Operations
- Food and Beverage Operations
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Work Environment
This position’s daily routine will take place indoors. However, the position may be exposed to outdoor weather conditions in performing the duties of the job.
Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
