General Manager - Holiday Inn Express & Suites, Shiloh, IL #7845

Holiday Inn Express & Suites is looking for an experienced General Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. It is important for the General Manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

WHAT WE OFFER:

• Medical, Dental, and Vision Benefits
• Dependent Care
• 401(k) With Employer Match
• Short-term & Long-term Disability
• EAP program
• Perks at Work Employee Discount Program
• Company-wide discount – over 40 company-affiliated restaurants!
• Employee Referral Bonus – refer a friend and get paid!
• Advancement – On-the-job skills training to prepare employees for upward mobility opportunities.

Perks & Rewards for Managers:

• Competitive pay + quarterly bonus
• Paid Time Off & Sick time
• Casual Work Attire

Duties and Responsibilities

1. Budget Management- Assists in developing operating budgets.
2. Sales & Marketing- Sell potential guests both within the hotel and outside the hotel. Meets and greets convention officers and other VIP's. Create and implement marketing plan.
3. Maintenance of Quality Standards for proper guestroom cleanliness, function room set up and public room set-ups; maintenance of all facilities, service and employee performance. Is required to inspect at least 10 rooms per week.
4. Operations Analysis and Department Head Supervision- Analyzes operations and meets with department heads to review the operations and receive their suggestions.
5. Develops Department Heads - Selects and trains department heads and keeps them informed of company policies; observes their performance. Delegates responsibilities, holds them responsible for standards set forth by Hotel, and assists them in improving their level of performance.
6. Employee Relations - Works with department heads and employees directly and counsels employees when necessary. Establishes programs to improve employee morale and motivation. Delegates work responsibilities in order to best utilize all personnel.
7. Forecast and Planning - Participates and directs scheduled internal meetings regarding sales, forecasting, quality control, safety, etc.
8. Reports- Prepares all reports on a timely basis. Analyzes and states strategies to improve.
9. Hotel Building Improvements - Prepares required capital improvements list annually.
10. Staffing - Studies and analyzes employee work assignments from which staffing guides are established and approved. Maintains daily check on payroll performance and takes affirmative action to correct high payroll costs. Approves all overtime, both before and after in the case of an emergency or unscheduled requirement. Responsible for properly maintaining employee files. Reviews & submits all payroll in timely fashion.
11. Controls Other Expenses - Checks controls and approves all other hotel expenses.
12. Safety and Sanitation - Inspects the property and implements action to ensure the safety and comfort from fire, injury, or illness due to unsafe or unsanitary conditions.
13. Competition - Obtains current, competitive rate information.
14. Home Office Communications- Reviews all significant items with Area Manager or other home office executives for information purposes, policy decisions, or assistance requests.
15. Adheres to all company policies & procedures & brand standards.