Administrator & Director of Hospice

Join Our Team at Blue Skies of Texas Senior Living Community!

Are you ready to make a difference in the lives of our residents? We're actively looking for dedicated individuals to join our healthcare teams in our Assisted Living, Dementia & Alzheimer Care, Hospice, and Skilled Nursing facilities. We celebrate unique perspectives, backgrounds, and talents, providing an environment where everyone feels valued and respected. Join us in providing exceptional care and creating a vibrant community where everyone feels like family.

We are committed to providing our team with the support they need. At Blue Skies of Texas, we offer medical, dental, and vision benefits! Some of our unique benefits we offer are:

• Employer Paid Short-Term Disability for full time employees
• Tuition Reimbursement & Scholarship Programs
• Employee Assistance Program
• Employee Referral Bonus Program
• A generous PTO program
• Retirement plans

We are looking for dedicated professionals like yourself to be a part of our  Hospice department. Apply now and let's soar together at Blue Skies of Texas! 

The Administrator and Director of Hospice, reporting to the Chief Health Services Officer, is responsible for the strategic leadership, administration, and daily operations of the Blue Skies of Texas Hospice program. This role ensures compliance with all regulatory and accrediting bodies while promoting high standards of patient-centered, end-of-life care. Through data analysis, quality initiatives, and interdisciplinary team management, the Director fosters strong relationships with families, staff, and the San Antonio community. The position upholds the highest standards of clinical and business ethics throughout all operations.

What you will do in this role:

• Management and growth of a Medicare Hospice Program for BST, to include obtaining and maintaining compliance with all local, State, federal, and accrediting agencies guidelines, policies and procedures, and licensing requirements. Ability to resolve deficiencies or audit findings.
• Focuses on business development for BST Hospice, creating strategic plans for growth both inside and outside of BST
• Develop and manage the Hospice department budget in collaboration with Finance and other Senior Leadership.
• Monitor financial performance, billing and reimbursement processes.
• Pursues Medicare Advantage Plan and commercial insurance contracts.
• Plans the nature, content and extent of business operations for achievement of both short and long-term objectives.
• Translates organization strategy into goals, action plans and metrics for the assigned department(s).
• Collaborate, establish and maintain strong relationships with communities, interdisciplinary teams, internal and external customers in order to support operational excellence. Routinely interacts with leaders throughout the delivery system to inform, gain feedback, and collaborate on improvement opportunities, initiatives, shortcomings, and successes.
• Oversee quality improvement initiatives; analyze performance data to drive continuous improvement. Lead the team to establish mechanisms to design, measure, maintain, and improve the performance and quality of department services.
• Monitors and analyzes data related to operational initiatives to proactively plan and implement improvement initiatives, utilizing industry benchmarks and PPD analysis.
• Direct the operations and oversees management of teams that operate on a 24/7 basis.
• Evaluates the performance of subordinates; resolves problems involving grievances and discipline.
• Administers general personnel management matters and actions.
• Participates in strategic planning for the organization.
• Participates in formulating policy, procedure and standards for the organization.
• Actively participates in local and national organizations to represent the facility.
• Creates a positive, professional environment that fosters strong team member engagement and support.
• Directs the interviews, hiring, training, counseling and professional development of all department staff.
• Directs oversight of billing to include Medicare reimbursements and data entry procedures for accuracy and compliance and optimal performance. Ensures the preparation and submission of all Medicare required reports related to hospice licensure.
• Assumes clinical support staff duties, as census and staffing needs requires and as licensure or certification permits.
• Performs other duties as assigned.

Certifications/Qualifications:

• Required: Four (4) years of Hospice leadership experience. Bachelor’s Degree in a business or health care-related field. Experience with budgetary responsibilities, staff development and mentoring.  Knowledge of Medicare/Medicaid. Experience in program development and growth highly desirable.
• Required: Must have working knowledge of the Microsoft Office suite of products including Outlook, Word, Teams, Excel, and PowerPoint.
• Required: Must be knowledgeable of various medical equipment and supplies and be able to teach operations to other staff within the department
• Preferred: Previous wellness program and administrative support experience. 

General Requirements: 

• Must possess excellent leadership qualities and the proven ability to develop and implement new programs that successfully meet regulatory guidelines and applicable licensing requirements. 
• Must be a detail-oriented team player who is also able to work independently with minimal direction and guidance. 
• Provides excellent customer service to residents, employees, families, outside agencies, and all internal and external constituents. 
• Able to identify and comply with required policies and procedures, develop and implement same as required, and educate and train assigned staff to ensure compliance

Work Schedule: Core work hours are 8am – 5pm Monday through Friday; however, special projects and assignments may require working additional hours to include evenings, weekends, and holidays. This position is on-call 24 hours a day to respond to emergencies and resolve other time-critical issues.

Work Location: Most work will be split between the Hospice office located in Freedom House on the BST West Campus and or other developing markets throughout San Antono.  Frequent travel between the two campuses and in the greater market area.

In 1970, the first of our two campuses opened in San Antonio. Air Force Village I was followed in 1987 by Air Force Village II. For decades, our campuses created a community for officers of the armed forces - a retirement lifestyle rich with camaraderie and the shared common bond. We began by providing support to the widows of those who have served, and that legacy continues. In 2014, we expanded our eligibility to embrace a wider range of retired seniors, including those from civilian careers. With this change, a new name - Blue Skies of Texas - was added, and the campuses were renamed Blue Skies East and Blue Skies West. Continuing to offer modern residences and a range of senior-focused services and amenities, the Air Force Village legacy we cherish carries forward in Blue Skies of Texas.

If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are actively interviewing so apply today!