HR Associate

Summary:  The Human Resources (HR) Associate I serves as the first point of contact for employees, applicants, and visitors at the HR front desk at BASX. This entry-level role provides administrative support to the HR department and assists with basic inquiries related to company policies, procedures, and employee services. The position requires professionalism, strong communication skills, and a customer-focused attitude.

Primary Duties:  The HR Associate I supports the daily operations of the HR department by managing front desk responsibilities and assisting with routine HR tasks. This role is essential in creating a welcoming and helpful environment for all employees and guests.

• Greet and assist employees, applicants, and visitors in a professional and courteous manner
• Answer basic questions related to HR policies, benefits, job openings, and procedures
• Direct inquiries to the appropriate HR team member or department
• Assist with onboarding tasks such as distributing forms and scheduling orientations
• Maintain and update employee records and HRIS data entry
• Support HR events and communications by preparing materials and posting notices
• Handle incoming calls, emails, and mail for the HR department
• Maintain confidentiality and ensure secure handling of sensitive information

Education and Experience Requirements:  

• Required:  High school diploma or GED
• Preferred:  Associate degree in Human Resources, Business Administration, or related field

Knowledge, Skills, and Abilities:

• Strong interpersonal and communication skills
• Basic understanding of HR functions and confidentiality practices
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams)
• Ability to multitask and manage front desk responsibilities efficiently
• Friendly, professional demeanor and customer service orientation or any combination of education and experience, which would provide an equivalent background

Work Environment:  Work is performed in a professional office setting at the HR front desk. The role involves frequent interaction with employees, applicants, and visitors. A calm, organized, and welcoming demeanor is essential in this high-visibility position.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time.  The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.