Flight Attendant - Charlotte Douglas International Airport

Contour Airlines is a long-established aviation services company with diverse capabilities. At Contour Airlines, our core values of integrity, safety, and excellence guide every decision we make. Our team members consistently demonstrate professionalism, teamwork, and a customer-first mindset. We recognize that there is strength in unity and work together to accomplish our ambitious goals.

We are currently seeking Flight Attendants who are dedicated to providing outstanding service and ensuring the safety and comfort of our passengers.

Compensation & Benefits

As a full-time employee of Contour Airlines, you will enjoy:

• Starting annual salary: $34,000.00, with annual increases up to $42,564.91

• Retention bonus: Up to $2,000.00 per year once maximum salary is reached

• Medical, dental, and vision coverage plus short/long-term disability and voluntary life insurance (effective first of the month after hire)

• 401(k) with company match up to 6% (effective first of the month after hire)

• Paid sick leave (up to 56 hours per year, rollover to a maximum of 480 hours)

• Vested vacation hours (available January 1 following hire date)

• Travel privileges (NRSA) after six months of service

• A variety of leaves of absence (medical, family care, maternity/paternity, personal, etc.)

• Opportunities for additional pay incentives for extra trips worked (outlined in the Inflight Services Handbook).

Equal Opportunity Employment

Contour Airlines is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, veteran status, military status, disability, gender identity or expression, or any other protected status.

Contour Airlines understands that some applicants may require reasonable accommodations. If so, please contact the Human Resources Department at hr@flycontour.com to discuss your needs.

Contour Airlines’ rapid growth has created exciting employment opportunities. We invite you to become part of the family.

Essential Duties & Responsibilities

• Perform duties in the aircraft environment in compliance with all FAA regulations and company policies.

• Place safety and passenger comfort as the top priorities on every flight.

• Deliver exemplary customer service that meets and exceeds passenger expectations.

• Assist with lifting and stowing luggage into overhead bins or other storage areas; request assistance as needed.

• Provide attentive assistance to passengers requiring additional support, including unaccompanied minors, elderly travelers, and individuals with disabilities.

• Prepare and serve meals, snacks, and both alcoholic and non-alcoholic beverages.

• Maintain a professional appearance and demeanor at all times.

• Respond effectively in emergency situations by:

  • Implementing flight deck instructions and safety procedures

  • Guiding passengers during evacuations (verbally or non-verbally)

  • Providing emergency medical assistance, including CPR and first aid

• Ensure all passengers and the aircraft remain in compliance with safety, security, and operational standards.

• Conduct safety demonstrations, public announcements, and passenger instructions clearly and professionally.

• Complete required reports, paperwork, and documentation related to incidents, safety, or service.

• Retrieve and store items in overhead bins (up to 67 inches from the floor).

• Operate and secure aircraft doors weighing up to 60 lbs.

• Push and pull food and beverage carts requiring up to 32 lbs. of force.

• Perform tasks requiring frequent walking, bending, reaching above shoulder height, and lifting up to 75 lbs. with or without accommodation.

• Operate all galley/cabin service equipment and in-flight entertainment systems independently.

• Maintain the cleanliness and orderly appearance of the cabin, galley, and lavatories.

• Follow all safety-conscious behaviors in daily operations.

• Perform additional duties as assigned by leadership or the Pilot-in-Command.

• Minimum age: 23 years

• High school diploma or GED required

• Valid driver’s license, good driving record, and valid passport

• Authorized to work in the United States and able to travel in/out of the country

• Fluent in English (bilingual skills preferred but not required)

• Must pass:

  • DOT pre-employment drug screen and ongoing random testing

  • 10-year background check, criminal history review, fingerprinting, and reference checks

• Successful completion of Contour’s four-week Flight Attendant Initial Training Program

• Ability to work variable schedules, including nights, weekends, holidays, and duty periods up to 16 hours.

• Must live within one (1) hour of assigned domicile.

• Able to lift 75 lbs. with or without reasonable accommodation

• Strong interpersonal skills with a polished, professional, and customer-focused attitude.

• Proven ability to work effectively with a variety of personalities and in a fast-paced, team-oriented environment.

• Demonstrated leadership and organizational skills with the ability to coordinate multiple priorities and meet deadlines.

• Strong attention to detail with the ability to handle interruptions and adapt to changing situations.

• Self-motivated with the ability to motivate others and maintain a positive attitude under pressure.

• Excellent written and verbal communication skills delivered with tact and professionalism.

• Ability to manage multiple complex tasks simultaneously while maintaining accuracy and quality.

• Able to work both independently and collaboratively as part of a team.

• Commitment to working in a safe, professional manner in compliance with all regulatory requirements (OSHA, EPA, state, and federal).

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.