Program Assistant (Norfolk Senior HDFC)

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/)

JOB SUMMARY

Reporting to the Tenant Services Coordinator, the part-time Program Assistant will provide case assistance to formerly homeless tenants, coordinate activities, and build a sense of community for residents. Norfolk Senior HDFC serves low-income seniors, ensuring adequate and appropriate connections to supportive services as needed while also offering culturally-, linguistically-, and age-appropriate social and recreational activities that promote quality of life and engagement and aging in place. The Program Assistant will work 4 days a week.

ESSENTIAL RESPONSIBILITIES

• Assist the Tenant Coordinator with support of individual and group case assistance, social services referrals, social/recreational activities for low-income older adult tenants and help develop/ maintain monthly activities calendar.
• Help encourage positive tenant interactions, build a sense of community within the complex, foster tenant engagement, and help integrate formerly homeless adults into the community.
• Assist formerly homeless tenants with move-in, acclimation, and ongoing needs to help ensure housing stability.
• Support the Tenant Services Coordinator in preparations for their meeting with the Director of MCS on a regular basis to review community-building and tenant integration successes and challenges and develop strategies for any corrective actions or ongoing service improvements.
• Assist with tracking statistical data and complying with HPD reporting requirements.
• General office administrative duties as assigned by the Tenant Services Coordinator.

QUALIFICATIONS

Education and Experience:

• Bachelor’s or Associate’s degree in social work, sociology, psychology, or related field preferred. High school equivalency will be considered with at least five years of related experience.
• Successful experience working with older adults and/or formerly homeless individuals.
• Familiarity with social service supports and community resources (i.e. SNAP, SCRIE, HEAP, Lifeline, and referral supports).
• Successful experience working with diverse populations and tailoring services to meet unique needs.

Skills and Competencies:

• Excellent communication, interpersonal, and time management skills as well as event/activities planning.
• Ability to maintain accurate records of tenant interactions, referrals to other services, community engagement, and office administrative tasks.
• Fluency in Chinese (Mandarin and/or Cantonese) or Spanish a plus.

COMPENSATION & BENEFITS OVERVIEW

• $19.24 - $21.98 per hour; 28 hours a week, 4 days per week
• CPC offers a competitive and comprehensive benefits package to eligible staff, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Judy Ah-Yune and Richard Soohoo, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to careers@cpc-nyc.org with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.