Fitness Center Manager

SIDNEY ALBERT ALBANY JEWISH COMMUNITY CENTER

ALBANY, NEW YORK

JOB DESCRIPTION (eff. Sept 2025)

Title: Fitness Center Manager

SUPERVISOR: Director Member Engagement     

SUMMARY: Under the direction of the Director of Member Engagement, assists with implementing quality leading edge programs. This position is responsible for coordinating revenue generating programs, recruiting and coordinating program schedules. The Program Coordinator must be able to work independently, demonstrate a strong customer service ethic, inclusive language, and sensitivity to the needs of the Center’s diverse clientele.

Essential Responsibilities

Supervisory responsibility:

• Recruit, supervise, train and evaluate all fitness floor staff, personal trainers, and group exercise instructors.
• Ensure ongoing training and development of staff, including monthly meetings and mentorship opportunities
• Manage a diverse team to ensure job expectations are met through coaching and maintain a culture of accountability
• Provide back-up support and on-the-job supervision of staff
• In partnership with Director of Member Engagement, develop budgets for Fitness.
• Produce monthly reports to the Director of Member Engagement as needed
• Attend AJCC staff meetings and conduct supervisory sessions with department staff
• Coordinate messages for e-blast and other announcements
• Suggest new policies and updates to existing policies related to fitness.
• Purchase and maintain appropriate inventory of needed supplies and equipment

Program Development:

• Oversees all programming within designated areas; coordinates the development, implementation and delivery of activities, promotions, programs and special events. 
• Facilitates the close alignment of programs with business needs.
• Promotes program offerings and conducts outreach activities to increase participation and re-engage inactive participants.
• Coordinates marketing of programs to maximize outreach and engagement; develops and distributes electronic and print promotional materials to communicate program offerings and special events.
• Research health & fitness educational topics within their specified areas and identify appropriate participant educational materials.
• Participates in business planning and budgeting processes relating to program

Personal Training/ Group Exercise:

• Provides personal training and group exercise instruction as applicable; educates participants on proper techniques to maximize exercise safety and effectiveness. 

Recreation Leagues:

• Organize, schedule, and direct a wide variety of sports and recreational activities.  Key duties include planning, administrative, defining the league's format, securing facilities and resources, recruiting participants and staff, and managing all day-to-day operations. 

Other:

• Assist with fundraising events as needed
• Spearhead or assist on special projects

QUALIFICATIONS AND EXPERIENCE

 Education & Training:

• Minimum of High School diploma required
• Certification by a nationally accredited organization such as American Council on Exercise, American college of Sports Medicine, National strength and Conditioning Assoc., AFFA, ETC
• Current CPR and AED certification

Experience:

• Previous experience as a group exercise or fitness instructor or Personal Trainer required
• Minimum 2 years’ experience in program design and delivery
• Previous program planning, and leadership experience is required
• Experience marketing to increase membership
• Experience supervising and leading staff

Job Knowledge, Skills and Abilities:           

• Strong leadership skills
• Strong customer service orientation
• Strong communication, interpersonal and problem solving skills
• Ability to effectively make decisions in emergency situations
• Ability to effectively promote and market the center programs and services
• Strong organization and administration skills
• Computer proficient in; Excel, Publisher, and Word
• Able and willing to participate and contribute in a team based work environment
• Able to independently manage time and workflow and work with a team

PHYSICAL DEMANDS

• Must be able to lift up to thirty pounds, to bend over and get up and down from floor, assist with general cleaning and maintenance of equipment. Intermittent sitting, standing, walking.